Madewell

Reviews

• MP

  Margaret Probst

  Mar 11, 2026
  5.0
  I had the best experience at this Madewell thanks to Lev and Carolyn! Lev was so quick to help and actually convinced me to try on styles I never would have picked for myself (and I loved them). Carolyn hopped right in to keep the options coming, and they were both the ultimate hype squad. They made the whole process so fun and easy. Highly recommend asking for them!
• AH

  Andrea Hansen

  Sep 27, 2025
  5.0
  Ashleigh is phenomenal when it comes to helping find good fits - I've been in a few times now and each time she's helped me find jeans and shorts that fit *and* that are comfy *and* that I like how I look in them. Not an easy task since I'm incredibly picky and detest shopping for clothes. She's super kind, attentive, and really listens to me about what I'm looking for, what I like, and what I don't like. Great vibes all around and absolutely knows what she's doing and is an expert on what Madewell styles might suit the goals! The jeans are great, I already liked Madewell but Ashleigh's help is the reason I'll keep shopping in person rather than buying online! ***I think I spelled her name wrong originally - it's Ashleigh if I'm remembering right
• SS

  S Knight (Sam)

  Sep 15, 2022
  1.0
  I drove 1.5hrs to try to find the perfect jeans. I was super excited to go to Madewell because I thrifted a dress a few years ago that fit me perfectly so I had high hopes. After going to 3 different stores and being told that there weren't any jeans in my size for me to try, I had high expectations when I walked into this store. I was not greeted. The employees stared at me like I was an alien. When I finally got to the jeans, I was hoping that someone would ask if I needed help because I was on the verge of tears at this point. I thought one of the employees had asked if I needed help, but they actually had asked a girl that had come out of the dressing room. I finally asked if there were any jeans for me to try on and again was told no, BUT after going to Nordstrom Rack and trying on a pair, it turns out that I could have tried on a pair in their store.
• JC

  Jennifer Cliff

  Jun 5, 2021
  1.0
  I was hoping to return an item that my daughter received as a gift. Unfortunately, we did not receive a gift receipt with the gift. She did not care for the item so she was hoping to get a gift card to out towards something else. We were told they don’t accept returns without any type of receipt. I did not have the contact info of the person who gifted her this (nor would I want to share that because I wouldn’t not want it on her profile that it was returned). Really unfortunate that we could not even get a gift card. We saw several things we could and would have purchased but we left, turned off by the service.
• AH

  Amy Huntley

  Jun 12, 2019
  5.0
  My daughter and I found great clothes here and are happy with our new sweaters.

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