Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 66 West Towne Mall in Madison, WI or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.3
91 reviews
5 stars
59
4 stars
16
3 stars
6
2 stars
2
1 star
8
- KNKamila NL6 days ago5.0SCHUYLER I LOVE YOU!!!!! The employee here, Schuyler (pronounced like Skyler) is AMAZING. I've been desperate for a dress I saw in store but was told by multiple stores that its no longer available, and wasn't showing up online any longer. Schuyler however went above and beyond to check, and told me that its showing up in their system as available in my size. They gave me all the SKU numbers and important details and a number I should call to help me out further. Thanks to them, I was able to order the elusive dress in my size, brand new and beautiful. It fit me like it was tailored, and was a perfect match to my heels. Im going to look phenomenal for my event now, all thanks to this amazing human being!!!!
- AJAnthony JeffersonNov 5, 20255.0Akilea and Todd were great in helping me
- MMMaryNov 5, 20251.0I liked shopping here but recently I have heard many unprofessional conversations between staff...please keep your personal problems out of the workplace it is unpleasant to hear and has turned me away from buying because the shopping experience has been soured
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express West Towne Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express West Towne Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How do I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can online orders be returned to the Express store at West Towne Mall?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Factory Outlet stores.
What are the store hours for Express at 66 West Towne Mall?
Express is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What types of clothing does Express offer?
Express offers women's and men's clothing including jeans, leggings, dresses, sweaters, shirts, suits, graphic tees, polos, shoes, jewelry, and accessories.
What payment options are accepted at Express West Towne Mall?
Express accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Is Express accessible for customers with disabilities?
Yes, Express has a wheelchair accessible entrance and provides in-store shopping including in-store pickup.
What nearby stores can I visit for additional clothing options around West Towne Mall?
Nearby clothing stores include Charlotte Russe, Torrid, Soma Intimates, H&M, American Eagle, and PINK, all within West Towne Mall.
What nearby amenities can I find near Express at West Towne Mall for convenience?
Nearby you can find Bitcoin Depot for financial services, A Shaving Grace Barbershop for grooming, and UScellular for mobile phone needs.