Edible Arrangements

3.4
69 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
2850 University Avenue, Madison, WI
53705, United States

Hours

Reviews

3.4
69 reviews
5 stars
35
4 stars
7
3 stars
2
2 stars
4
1 star
21
  • SM
    Stacy MyFr
    Oct 28, 2025
    1.0
    My husband try to surprise but guess what I never received the surprise and to get them on the phone well good luck with that. And don't wast your time to respond back to me saying if there is anything I can assist you with email you or bla bla bla there is one thing you surely can do for me close this company stay home. Thank you
  • C6
    Coop 64
    Aug 30, 2025
    1.0
    Pretty upset with the order I placed this morning. It was supposed to be a chocolate birthday cake with chocolate strawberries and fruits and what they delivered was a vanilla confetti cake with white chocolate strawberries. I wanted give a pleasant birthday surprise however for the person who doesn’t like vanilla and white chocolate it became unpleasant surprise. I made numerous attempts to contact store and even left a voicemail but there has been no response. Considering all other bad reviews for this location it is best to avoid it permanently.
  • RT
    Robin Tyler
    Jul 17, 2025
    1.0
    NOT HAPPY! Was for husbands 65th bday. Arrived with broken numbers! and damaged fruit. I ordered a balloon, they sent ROSES. I called 5 times and NOT ONE of my calls was returned. DO NOT ORDER FROM THIS SHOP! BIG DISAPPOINTMENT! WANT MY MONEY BACK!
  • CN
    Chelsea Neitzel
    Jul 2, 2025
    1.0
    I have made multiple attempts to reach this store via messaging and telephone without a response. The order has been 1 stop away for 3 hours (The tracker showed the driver at the same location claiming to be one stop away). the store is 9 minutes from delivery location. Customer service and communication is absolutely unacceptable. I am very disappointed by their lack of a response and care with same day delivery. We ordered this in the morning and it still was not delivered by the end of the workday at 4:30 pm, despite paying for same day delivery to a business. The recipient stayed later than she was going to, so that she got the delivery and it never showed. I went to the store after writing the above. The young man there was very kind and helpful. The delivery driver claimed the address to be undeliverable. He never called me, the recipient, nor did he update his coworkers. The driber justbdropped it back off at the store amd left it! I verified the address was correct and was a healthcare facility that people go to daily without an issue. The man working gave me my order and said he would have the manager call me tomorrow. Hopefully I will get reimbursed for having to go pick it up, then deliver it to the complete opposite side of town, since my coworker was home by then. I had to do 1.5 hours of driving to sort everything out. I am very frustrated with the lack of communication and customer service. Who doesn't answer the the phone or check messages throughout the day in a business like this!?! Why would you not call the sender to verify the address!?! Beyond frustrating! UPDATE: Still no communication from this company. They reimbursed the delivery fee, that was it. No apology, no communication, nothing. I will not order from this company again and will be sure to let others know how they treat their patrons. It's sad when a business could care less about their customers.
  • WG
    whispree Griff
    Jun 15, 2025
    5.0
    Absolutely amazing fruit and beautiful display. There was a small issue with my order and Brittany went out of her way to make it right. I can't recommend this place enough!

Frequently Asked Questions About Edible Arrangements

What types of products does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.

What are the store hours for Edible Arrangements at 2850 University Avenue, Madison?

Edible Arrangements is open Monday through Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM.