DSW Designer Shoe Warehouse

4.0
234 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
2173 Zeier Rd., Madison, WI
53704, United States

Hours

Reviews

4.0
234 reviews
5 stars
101
4 stars
76
3 stars
30
2 stars
8
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and lack of assistance.

Product Selection

The store offers a wide variety of shoes, but customers frequently mention limited availability in certain sizes and styles, particularly for men's shoes.

Pricing

Many customers appreciate the reasonable prices and good deals, although some find the prices to be high for certain items.

Store Experience

The store is generally described as clean and organized, but there are complaints about inconsistent store hours and issues with online order fulfillment.

Return Policy

Customers express frustration with the return process, citing delays and poor communication regarding returns.
  • SB
    Shawna Banks
    Nov 15, 2025
    1.0
    Terrible service. The lady treated me as if i was dumb. She also rushed me through the checkout. Honestly she didn’t seem kind to people that is not her kind.(European)
  • RB
    Ranger Ben
    Oct 21, 2025
    4.0
    Good prices and great selection
  • BC
    Baylee Close
    Sep 21, 2025
    5.0
    🤩🤩
  • LK
    Laura Kiefer
    Sep 7, 2025
    5.0
    They have shoes. That you buy. With money.
  • SO
    Sean O’Connor
    Sep 3, 2025
    5.0
    The two ladies in the front had amazing customer service and helped us with everything we needed. Thanks!

Frequently Asked Questions About DSW Designer Shoe Warehouse

What kinds of products does DSW Designer Shoe Warehouse offer?

DSW offers a large selection of designer shoes for men, women, and kids, as well as handbags, jewelry, and fashion accessories.

What are the store hours for DSW Designer Shoe Warehouse in Madison, WI?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.