DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and lack of assistance.
Product Selection
The store offers a wide variety of shoes, but customers frequently mention limited availability in certain sizes and styles, particularly for men's shoes.
Pricing
Many customers appreciate the reasonable prices and good deals, although some find the prices to be high for certain items.
Store Experience
The store is generally described as clean and organized, but there are complaints about inconsistent store hours and issues with online order fulfillment.
Return Policy
Customers express frustration with the return process, citing delays and poor communication regarding returns.
SB
Shawna Banks
Nov 15, 2025
1.0
Terrible service. The lady treated me as if i was dumb. She also rushed me through the checkout. Honestly she didn’t seem kind to people that is not her kind.(European)
RB
Ranger Ben
Oct 21, 2025
4.0
Good prices and great selection
BC
Baylee Close
Sep 21, 2025
5.0
🤩🤩
LK
Laura Kiefer
Sep 7, 2025
5.0
They have shoes. That you buy. With money.
SO
Sean O’Connor
Sep 3, 2025
5.0
The two ladies in the front had amazing customer service and helped us with everything we needed. Thanks!
Frequently Asked Questions About DSW Designer Shoe Warehouse
What kinds of products does DSW Designer Shoe Warehouse offer?
DSW offers a large selection of designer shoes for men, women, and kids, as well as handbags, jewelry, and fashion accessories.
What are the store hours for DSW Designer Shoe Warehouse in Madison, WI?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer pickup or delivery services?
DSW offers in-store pickup but does not offer delivery services.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, Mastercard, Visa, cash, and mobile payments like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Where is DSW Designer Shoe Warehouse located in Madison, WI?
DSW is located at 2173 Zeier Rd., East Town Plaza, Madison, WI 53704.
Does DSW Designer Shoe Warehouse offer any shoe-related services?
Yes, they offer shoe donation and shoe repair services in addition to in-store shopping and pickup.
How can I contact DSW Designer Shoe Warehouse in Madison?
You can call them at +1 608-807-0053 or email info@dswinc.com.
Are there any nearby beauty stores I could visit before or after shopping at DSW?
Yes, nearby beauty-related stores include Charlotte Tilbury, Ulta Beauty, Benefit Cosmetics BrowBar, and SEPHORA, all offering cosmetic and beauty supplies and services.
What dining options are available near DSW Designer Shoe Warehouse?
Nearby dining options include Global Market & Food Hall, Kawasaki (Japanese), Sweet Hut (bubble tea and bakery), Hotco Noodles, Holisac Taste of Africa, Poke-Mi (Asian cuisine), S&B Hmong Kitchen (Thai), Arod's Tex Mex, Fuki hot pot (Chinese), Fazoli's, and Potbelly Sandwich Shop.
What other retail stores are close to DSW Designer Shoe Warehouse?
Nearby stores include Payless ShoeSource, Babies "R" Us, At Home, Party City, Meyers Boutique, Kohl's, Ross Dress for Less, Famous Footwear, Kirkland's, and Halloween City.