Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our La Crosse, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the helpful and friendly staff, highlighting specific employees who provided excellent service.
Product Selection
Feedback indicated a mixed experience with product selection, with some customers finding great items while others noted limited availability in certain sizes and styles.
Store Condition
The store was generally described as clean and well-organized, although some reviews mentioned issues with maintenance and the overall condition of the mall.
Pricing
Customers had varied opinions on pricing, with some finding good deals and sales, while others felt prices were high or inconsistent.
Staffing Issues
Several reviews pointed out a lack of staff, particularly during busy times, which affected customer service and the availability of fitting rooms.
LS
Lisa Schubert
Nov 12, 2025
5.0
great clothing
DB
Deborah Benish
Aug 31, 2025
5.0
Great sales and kind assiciare that helped my Granddaughter find the jeans she wanted. Wish I had her name. Sunday afternoon about 2.
JP
julie pena
Aug 2, 2025
2.0
I wanted to like it but the selection just wasn't there
BG
Barb Grant
Aug 1, 2025
5.0
Love there clothes and sales
AS
Ashley Simonis
Jun 25, 2025
5.0
Pat was SO helpful with helping decide what jewelry we wanted to purchase and his patience and willingness to find an answer to any question we had and made us feel confident in the purchase.
What types of products can I find at JCPenney in La Crosse, WI?
JCPenney in La Crosse offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in La Crosse?
The store hours are Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney in La Crosse offer curbside pickup or online shopping?
Yes, JCPenney offers free shipping and curbside pickup options for your convenience.
Which payment methods are accepted at JCPenney La Crosse?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is JCPenney in La Crosse wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Where is JCPenney located in La Crosse?
JCPenney is located at 3700 State Rd 16 inside the Valley View Mall in La Crosse, WI 54601.
Can I find beauty products and salons near JCPenney in La Crosse?
Yes, nearby you will find Sephora inside JCPenney for beauty products, as well as multiple salons like Regis Salon, JCPenny Salon, JJStudio, and Elite Nails for beauty and spa services.
What shoe stores are near JCPenney in Valley View Mall?
Nearby shoe stores include Famous Footwear, Tradehome Shoes, Torrid, Zumiez, and Journeys.
Where can I grab a snack or ice cream near JCPenney in La Crosse?
You can visit nearby ice cream shops such as Dairy Queen and Dippin' Dots for a sweet treat after shopping.
Are there any other retail or specialty stores near JCPenney?
Yes, nearby you can find stores like Barnes & Noble, Build-A-Bear Workshop, Claire's, Spencer's, and PopCon Shop Valley View Mall for a variety of shopping options.