JCPenney

4.0
1323 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greendale, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5350 S 76th St, Greendale, WI
53129, United States

Hours

Reviews

4.0
1,323 reviews
5 stars
615
4 stars
324
3 stars
229
2 stars
70
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some employees provided excellent service while others were reported as rude or unhelpful.

Store Cleanliness

Generally clean and well-maintained store, though some areas need updates and better maintenance.

Checkout Experience

Frequent complaints about long checkout lines and insufficient staff at registers.

Product Selection

Varied inventory with some customers finding good deals, while others noted limited selection in specific departments.

Employee Assistance

Some customers praised helpful employees, while others struggled to find assistance when needed.
  • BH
    B HE
    Nov 5, 2025
    5.0
    Haven't been to a JC PENNY in years, went is for bathroom towels, etc, ended up leaving with more from other departments, alot of great sales, go see Margaret the cashier, great and personable
  • KT
    Kim H (Your Computer Tutor)
    Oct 31, 2025
    5.0
    The 2 ladies working around fitting rooms and women's clothes on The afternoon of Oct 30th were amazing! They helped me choose a dress for an important event. Even suggested shoes & accessories. They made me feel like I was shopping in days gone by. Keep this up and you'll bring people back into the store year round. Thank you!!
  • LB
    Louis Vanden Bush
    Oct 25, 2025
    1.0
    Can't get back upstairs once you go down. Then have register in front of the store closed to get into the mall (to go upstairs) so you have to walk all the way to the back to checkout even though that's where you came from in order to walk to the front and leave into the mall so you can get back upstairs.
  • AP
    Alyssa Parker
    Oct 22, 2025
    5.0
    My husband and I have always loved JCPenney! Recently, we visited the Southridge location and were helped by Nor (0836) who was incredibly sweet and kind. She helped us find some clothes for our friend who is in need along with sorting out our coupons to help us get the best prices. We hope to see her again!
  • AS
    Antonio Sotomayor
    Oct 14, 2025
    5.0
    Very clean and well run. Specifically I had a good experience with one of the worker(Jayden). He helped pick out some shoes for my mothers birthday and overall seemed like he knew what he was doing. Highly recommend going to him next time.

Frequently Asked Questions About JCPenney

What are the operating hours of the JCPenney store in Greendale, WI?

The JCPenney in Greendale is open Monday through Thursday and Sunday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, and Saturday from 10:00 AM to 9:00 PM.

What types of products can I find at JCPenney Greendale?

JCPenney offers a wide variety of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.