Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Greendale, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,324 reviews
5 stars
615
4 stars
324
3 stars
228
2 stars
70
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences reported; some employees provided excellent service while others were rude or unhelpful.
Store Cleanliness
Generally noted as clean and well-maintained, though some areas need updates.
Checkout Issues
Frequent complaints about long lines and insufficient staff at checkout.
Product Availability
Varied selection reported, with some customers finding good deals while others noted limited inventory.
Employee Assistance
Some customers praised helpful staff, while others struggled to find assistance when needed.
- CFCharles Fischer3 days ago1.0Will never shop here ever again. Made a purchase, cashier made a mistake, got charged for my items and did not get them, made three trips to the store and got the run around. Worst customer service possible, what a joke. No apologies, no nothing
- BHB HENov 5, 20255.0Haven't been to a JC PENNY in years, went is for bathroom towels, etc, ended up leaving with more from other departments, alot of great sales, go see Margaret the cashier, great and personable
- KTKim H (Your Computer Tutor)Oct 31, 20255.0The 2 ladies working around fitting rooms and women's clothes on The afternoon of Oct 30th were amazing! They helped me choose a dress for an important event. Even suggested shoes & accessories. They made me feel like I was shopping in days gone by. Keep this up and you'll bring people back into the store year round. Thank you!!
- LBLouis Vanden BushOct 25, 20251.0Can't get back upstairs once you go down. Then have register in front of the store closed to get into the mall (to go upstairs) so you have to walk all the way to the back to checkout even though that's where you came from in order to walk to the front and leave into the mall so you can get back upstairs.
- APAlyssa ParkerOct 22, 20255.0My husband and I have always loved JCPenney! Recently, we visited the Southridge location and were helped by Nor (0836) who was incredibly sweet and kind. She helped us find some clothes for our friend who is in need along with sorting out our coupons to help us get the best prices. We hope to see her again!
Frequently Asked Questions About JCPenney
What are the operating hours of the JCPenney store in Greendale, WI?
The JCPenney in Greendale is open Monday through Thursday and Sunday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, and Saturday from 10:00 AM to 9:00 PM.
What types of products can I find at JCPenney Greendale?
JCPenney offers a wide variety of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney Greendale offer curbside pickup and free shipping?
Yes, JCPenney Greendale provides free shipping and curbside pickup options for customers shopping online and in-store.
What exclusive brands are available at JCPenney in Greendale?
You can shop exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie at the Greendale location.
Is the JCPenney location in Greendale accessible for customers with disabilities?
Yes, the Greendale JCPenney has a wheelchair-accessible entrance and public restrooms for convenience.
What payment options does JCPenney Greendale accept?
They accept American Express, Discover, MasterCard, Visa, and checks; cash is not required only.
Where is the JCPenney in Greendale located?
JCPenney is located at 5350 S 76th St, inside the Southridge Shopping Center, Greendale, WI 53129.
What nearby beauty and salon services can I visit after shopping at JCPenney Greendale?
Nearby beauty and salon options include SEPHORA inside JCPenney, The Salon By InStyle Greendale, Brow Art 23, Images Hair Design, Dollz Addictions, and Celebrity Status Southridge Mall for convenient beauty treatments.
Which nearby stores offer additional clothing and shoe options near JCPenney Greendale?
Nearby clothing and shoe stores include Tilly's, Maurices, Shopbella, PINK, Milano Fashion, Caviar Apparel Collection, Kohl's, Aéropostale, American Eagle, and Foot Locker.
Are there dining and snack options near JCPenney at Southridge Shopping Center?
Yes, you can visit Woops bakery and French restaurant, Auntie Anne's Pretzels, and Arepa’s Place Southridge for snacks and meals before or after your shopping trip.