Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brookfield, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,092 reviews
5 stars
495
4 stars
315
3 stars
142
2 stars
65
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful, while others were reported as rude or unresponsive.
Store Condition
Store cleanliness and organization received both positive and negative feedback, with some areas noted as messy or rundown.
Checkout Experience
Frequent complaints about long wait times at checkout due to insufficient cashiers, leading to frustration among customers.
Product Selection
Customers appreciated the variety of products available, especially during sales, but some noted a decline in stock and selection.
Pricing
Customers found great deals and sales, but some felt prices were high or inconsistent across different locations.
- KBKathy BrkichJan 4, 20265.0Always loved this store. Everything is high quality. I'm so tired of buying cheap junk you have to replace a yer later. Spend a bit more and you have a great quality item.
- RMR MartinDec 24, 20255.0Great deals! Don't sleep on this store!
- B0Bond 007Dec 23, 20255.0Awesome
- MSMichael SchonyDec 16, 20255.0Great selection. Helpful staff. Clean organized store. You can always count on JCP
- ARArnav RathoreNov 28, 20251.0The manager is rude and does not even know what is written in their own policy.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Brookfield, WI?
You can find a wide selection of apparel for men, women, and children, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Brookfield, WI.
What are the store hours for JCPenney in Brookfield, WI?
JCPenney is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney in Brookfield offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup services at their Brookfield location.
Which payment options are accepted at JCPenney in Brookfield?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is JCPenney in Brookfield wheelchair accessible?
Yes, the Brookfield JCPenney store has a wheelchair accessible entrance.
What are some nearby stores or services if I visit JCPenney at Brookfield Shopping Center?
Nearby stores and services include Sephora inside JCPenney for beauty products, Gap for clothing, Aéropostale for menswear, Super Nails for nail care, and the Brookfield Square shopping center.
Where can I get a professional portrait taken near JCPenney in Brookfield?
You can visit Jc Penney Portraits, which is located nearby in the Brookfield Shopping Center, for professional photography services.
Are there any coffee shops close to JCPenney in Brookfield?
Yes, Starbucks is conveniently located near JCPenney, making it easy to grab a coffee before or after your shopping trip.
Does JCPenney in Brookfield have any private brands?
Yes, they feature private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
Can I find beauty and spa services near JCPenney in Brookfield?
Yes, nearby options include Janelle Vici Stylist for beauty and tanning, Super Nails for nail and makeup services, Joy Nails & Spa, Happy Feet Palace for massage and spa treatments, and the Sephora inside JCPenney for beauty products.