Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 95 N. Moorland Rd in Brookfield, WI or shop the collection online.
The manager is terrible at this location. She offers poor customer service and is very unprofessional. I will avoid the Brookfield location from now on because my last three visits were very unpleasant. Avoid interacting with her if you must shop at this location.
JS
Jacob Siegle
May 30, 2021
1.0
Bad service, they won't let me do a price adjustment on an item I just bought and is now on sale.
JK
Julie Kaczmarek
Feb 6, 2021
1.0
Incredibly poor customer experience today at this Brookfield location. I went in to exchange 2 items that were ordered online. I couldn’t find the receipt for one of the items and I was told I needed to keep the item. It still had the tags on it and it didn’t fit. I asked Mary who was staring at me without a solution to speak with a manager. Marybeth came over and stated that I also had no options. I explained that I would have come in earlier but due to Covid I was stuck at home. Now I had 2 associates staring at me again with no option or solution. I was told to call the online number for additional help. I did just that while in store and was told I could exchange this item for something the current price. I was happy to do that. These associates told me it was only done as a “one off”. The very helpful online associate taught them that they are wrong on that policy. It was all extremely frustrating. These associates showed a lack of compassion and were definitely not solution minded. Worst customer experience I’ve had in quite sometime. I won’t even get into the checkout experience. It was uncomfortable and I couldn’t wait to leave a store I have spent an incredible amount of money in. I will not be back anytime soon. I’m sure Mary will be happy! Since my whole visit seemed like a bother.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Brookfield Center hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Gift cards are available for purchase at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Brookfield Center currently hiring?
You can view and apply for open positions at Express by visiting https://www.express.com/g/careers/.
How do I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at any Express store?
Yes, online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the store hours for Express at 95 N. Moorland Rd, Brookfield, WI?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
What payment methods does Express accept?
Express accepts American Express, cash, Diners Club, Discover, Mastercard, and Visa.
Does Express offer in-store pickup for online orders?
Yes, Express offers in-store pickup service for online orders.
What types of clothing and accessories are available at Express in Brookfield?
Express offers women's and men's clothing including jeans, dresses, suits, graphic tees, polos, shoes, jewelry, and accessories for various occasions.
What other clothing stores are located near Express at Brookfield Center?
Nearby clothing stores include Windsor Fashions, H&M, Torrid, Charlotte Russe, Old Navy Brookfield Square, Gap, and JCPenney.
What nearby services can I access while visiting Express at Brookfield Center?
You can visit nearby hair salons like Regis Salon and MasterCuts, jewelry stores such as Piercing Pagoda and Rogers & Hollands Jewelers, or enjoy a snack at Divino Gelato Cafe.