DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Mixed reviews on customer service; some employees were helpful while others were reported as rude or unhelpful.
Store Cleanliness
Generally noted as clean and well-organized, though some customers reported messy aisles and disorganized stock.
Product Selection
Variety of shoes available, but many customers expressed disappointment in the limited selection of larger sizes and specific styles.
Pricing
Prices are considered reasonable by some, but others found them high for a discount store.
Online Order Issues
Frequent complaints about online order fulfillment and in-store pickup experiences, leading to customer frustration.
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Anthony Wagoner
3 days ago
3.0
Advertised in store or online so we go in store. They don't have time I'll never go back to DSW. Tried to order the shoes from the store but because my mom was paying for him and the address on the credit card was different from my address. It wouldn't go through and the guy couldn't figure what was wrong?
AM
Aaron Menzer
5 days ago
5.0
Renee checked me out. She was so nice and helpful. Made everything easy and told me about the points on my account. And they have a used shoe drop off day. Definitely will do that!
BR
Barb Thompson Roethle
Oct 23, 2025
5.0
I stopped by DSW to do a return and a donation. The young lady at the counter asked if I was going to make a purchase today I said, I was going to look around. She said, wait with the return, because she can give me a 15% coupon. I ended up shopping, found something. Then I went to do my return. The young lady applied both tbe 15% and the rewards coupons I had used from my return on to my new purchase. I got a fabulous price on a brand new pair of sneakers. I apologized it I didn't get her name, but she was awesome.
MA
Muhammad Anwar
Jul 16, 2025
5.0
In my experience that haircuter is nice if u want to cut any stayl thay can made it last 9 mouths I have cut hair from pic and save hair cutter that is fabulous
LB
LaShawn Blanks
Jul 14, 2025
2.0
The cashier was helpful, but this is the second time in a week that I’ve gone in there and one of the employees was vacuuming and the vacuum sounded like it was going to blow up and it was extremely loud. I couldn’t even hear my wife talking. Please get a new vacuum asap or don’t vacuum while people are in the store. Made my experience not enjoyable at all.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Brookfield?
DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men, women, and kids, as well as handbags, accessories, and jewelry from popular brands like Nike, Cole Haan, Puma, and more.
Does the DSW store in Brookfield offer in-store pickup?
Yes, the Brookfield DSW location offers in-store pickup services but does not provide delivery.
What are the opening hours of DSW Designer Shoe Warehouse in Brookfield?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
What payment options are accepted at DSW Designer Shoe Warehouse in Brookfield?
DSW accepts American Express, Visa, MasterCard, Discover, cash, and various mobile payment options including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does DSW Designer Shoe Warehouse offer any special rewards or loyalty program?
Yes, DSW offers a free Rewards program called DSW Rewards that gives members perks like Rewards certificates and special offers.
Are shoe repair services available at the Brookfield DSW location?
Yes, shoe repair services are offered at the DSW Designer Shoe Warehouse in Brookfield.
Is there a convenient hotel nearby if I am visiting DSW Designer Shoe Warehouse from out of town?
Yes, TownePlace Suites by Marriott Milwaukee Brookfield is a nearby hotel where visitors can stay when shopping at DSW.
What dining options are available near DSW Designer Shoe Warehouse in Brookfield?
Nearby dining options include Dairy Queen Grill & Chill for fast food and ice cream, BJ's Restaurant & Brewhouse for American cuisine, and Blaze Pizza for pizza lovers.
I am interested in combining shopping with health and beauty services near DSW, what places are nearby?
Near DSW, you can visit Milan Laser Hair Removal, La Vie Nails & Spa, EyebrowQueen, Allure Ink, Lashes by Sandy, and Flawless Skincare and Beauty for various beauty and skincare services.
Can I find other fashion or department stores near DSW Designer Shoe Warehouse in Brookfield?
Yes, nearby stores include Sierra, T.J. Maxx, Men’s Wearhouse, and The Brownstones Shopping Center, providing a variety of clothing and fashion accessories options.