JCPenney

4.1
715 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Ashwaubenon, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
800 Willard Dr, Ashwaubenon, WI
54304, United States

Hours

Reviews

4.1
715 reviews
5 stars
350
4 stars
203
3 stars
83
2 stars
32
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.

Store Cleanliness

The store is generally noted as clean and organized, although some customers mentioned areas that appeared messy or poorly maintained.

Checkout Experience

Many customers expressed frustration with long checkout lines and slow service due to understaffing.

Product Selection

Customers appreciate the variety of clothing options available, particularly for larger sizes, but some noted limited stock in certain areas.

Pricing and Sales

While many customers found good deals and sales, there were complaints about high prices and complicated coupon policies.
  • RB
    Ray Burg
    Nov 15, 2025
    5.0
    Great help
  • AB
    A Bump
    Oct 6, 2025
    5.0
    Had to get a few final pieces of clothing for the groomsmen’s of my wedding. The store manager helped us find what we need quickly and gave great recommendations leaving us with more bar time. The workers at the checkout were very kind and the selection of clothing was phenomenal!
  • CK
    Caitlin Kestell
    Sep 2, 2025
    2.0
    Store itself is clean and organized. Clothes never seem to fit. I never really find things here. We visited on 9/2 and there was a very mean crabby old white female employee hanging up clothing near the dressing rooms. She was muttering rude things under her breath and was mean to us for no reason. She seemed like a very bitter employee. We almost left the store without buying anything because of her. Overall the staff is not nice here
  • EM
    Eric Mathis
    Aug 24, 2025
    5.0
    As a Big Guy, I’m happy that JCPenney have clothes that are in my size!!
  • DN
    Deb Neely
    Aug 19, 2025
    5.0
    Very nice atmosphere and friendly employees.

Frequently Asked Questions About JCPenney

What are the store hours for JCPenney in Ashwaubenon, WI?

The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What types of products does JCPenney offer at the Ashwaubenon location?

JCPenney offers a wide selection of apparel for kids, men, and women, footwear, jewelry, accessories, and home furnishings, including national and private brands like Liz Claiborne and Okie Dokie.