Brand Certified
JCPenney
3.9(955 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
4301 W Wisconsin Ave, Appleton, WI
54913, United States
Certified by JCPenney • Mar 01, 2026
(920) 739-8871
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/wi/appleton/clothing-stores-appleton-wi-2185.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Appleton, WI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
3.9
955 reviews
5 stars
411
4 stars
255
3 stars
155
2 stars
59
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly with specific cashiers who were described as rude and unhelpful.
Store Condition
Several customers noted issues with cleanliness and organization within the store, including musty smells and cluttered aisles.
Product Selection
Feedback indicated a mixed experience with product selection, with some customers finding good deals while others were disappointed by limited inventory and styles.
Checkout Experience
Many customers expressed frustration with long wait times at checkout and the need for more staff to handle transactions efficiently.
Positive Aspects
Despite the negative feedback, some customers praised the store for its good prices, helpful staff, and overall shopping experience.
- SRSteve ReindlJan 18, 20261.0Tried to swap a shirt for another size I had bought there and they said all they could do is give me the lowest price they charged in the last 45 days. So now I have store credit for $7 and if I want the same shirt in a different size I have to put that towards it. Kinda burned me.
- HMHeidi MilnerJan 11, 20262.0I had a horrible experience with a salesperson for a return of a jacket I purchased that didn't fit my Son right. She was not friendly at all, rude too. She definitely shouldn't be doing customer service with the way she was with me.
- MSMrs.Arianna SeilerJan 3, 20262.0It’s a decent JCpenny with good deals but unfortunately the same Indian lady who works at the Customer Service Cashier desk near the men’s Big & Tall section is extremely nasty to everyone. We thought it was just something against us but even 6 months later she just has a bad attitude towards everyone. Every other employee we’ve ever encountered is much more professional.
- TTTrinityDec 12, 20251.0Incredibly unpleasant cashier. I felt disrespected and rushed when trying to ask a simple question about the price breakdown of my purchases. She wore a permanent scowl and only gave one word answers. Not a great experience...
- CBCarissa BuchananDec 12, 20251.0Waited in line for 15 minutes at the counter that said "customer service." Was then directed to the back of the store for returns. The signage at this counter said "checkout" and "order pickup." Incredibly frustrating, do better with your signage please.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Appleton, WI?
JCPenney in Appleton, WI offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for JCPenney in Appleton?
The Appleton JCPenney location is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Appleton provide curbside pickup?
Yes, the Appleton JCPenney offers curbside pickup to provide a convenient shopping experience.
Can I pay with credit cards at JCPenney in Appleton?
Yes, JCPenney accepts a variety of payment options including American Express, Discover, MasterCard, Visa, and also checks.
Is there wheelchair accessible entrance available at the JCPenney store?
Yes, the JCPenney store in Appleton has a wheelchair accessible entrance for customers.
What is the address of JCPenney in Appleton, WI?
JCPenney is located at 4301 W Wisconsin Ave, inside Fox River Mall, Appleton, WI 54913.
Which nearby stores can I visit along with JCPenney for women's clothing?
Nearby women's clothing stores include Maurices, Torrid, Windsor Fashions, and Apricot Lane Boutique, offering a variety of styles and fashion options close to JCPenney.
Are there any nearby dining options around JCPenney in Fox River Mall?
Yes, nearby dining options include Charleys Philly Steaks, Subway, Burger King, Rocky Rococo Pizza and Pasta, Pita Factory, and Gloria Jean's Coffees for quick meals and beverages.
What beauty and cosmetic stores are near JCPenney in Appleton?
Close to JCPenney, you'll find beauty and cosmetic stores such as LUSH and Charlotte Tilbury, perfect for skincare and makeup needs.
How can nearby optical stores assist customers visiting JCPenney?
Nearby optical stores like Pearle Vision and Dr. Rick Davison & Associates offer eye exams and eyewear which can complement your shopping trip at JCPenney.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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