Express is a fashion chain with women’s clothing and men’s clothing, including casual, dressy and party clothes for any occasion. Shop Express Factory Outlet for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit an Express outlet store at 8700 N.E. Vancouver Mall Dr. in Vancouver, WA!This Location is closed.
I went to buy clothes for my wife. One of the employee was making faces. This is shows how good customer service this store can give.
OK
Obaid Khan
Feb 16, 2026
5.0
I’ve been a frequent shopper at EXPRESS for the past 15 years, and their clothing continues to be top notch. The Express Cash promotions always keep me coming back, and I truly enjoy visiting the Vancouver location.
Everyone I’ve met — from the manager, Dee, to Charli, one of the sales associates — consistently provides exceptional customer service. I’m always greeted with enthusiasm and treated with kindness, even when I’m making a return. Credit should absolutely be given where it’s deserved, and this team deserves recognition.
EXPRESS has become my one-stop shop for my clothing needs, and I look forward to continuing to shop here for years to come. Thank you, EXPRESS, for the phenomenal clothing and the outstanding service at this location.
LP
Lillian Peterson
Feb 12, 2026
1.0
Was in there to buy a suit. The lady who helped me was annoyed the whole time and acted like I was there wasting her time like I didn’t have the money to buy a suit bc I wasn’t dressed the nicest. Then continued to have an attitude with me like I was stupid while I was leaving the store because I walked by a locked door which I knew was locked. Men’s warehouse downstairs helped me get my $500 suit I needed.
KK
Kelly K
Sep 8, 2016
1.0
Wife bought me 2 t-shirts via debit card. Having more free time than her, I tried to return one of them and was told they "CAN"T" because I did not have the original debit card. Really? I guess my assumption all these years was that debit is pretty much the same as paying cash. They could give me store credit...why would I want store credit from a store that says can't? What good is a manager that has no authority to make a decision that would retain a customer? They may have been right, but were they wise....NO, I'll never be back nor will my wife. Blows my mind this day and age when the brick and mortars are fighting the on-line stores for every customer they can get only to let one walk out the door disappointed! Now I am taking back both t-shirts!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Westfield Vancouver Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is the Express store at Westfield Vancouver Mall currently hiring?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What is the typical shipping time for Express clothing?
Standard delivery orders typically arrive in 5-7 business days for the United States and selected Territories, excluding holidays.
What is Express's return policy?
Returns and exchanges are accepted within 30 days for items purchased in U.S. stores and online, with exceptions for certain tags, third party products, and outlet store purchases.
What sizes does Express offer for their clothing?
Express offers women's sizes ranging from 00-14 and men's sizes XS-XL, both online and in stores.
What are the opening hours for Express at 8700 N.E. Vancouver Mall Dr.?
Open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there any popular dining options near the Express Vancouver Mall store?
Yes, the Outback Steakhouse is nearby and offers American steakhouse dining, which is a great option before or after shopping at Express.
What other shopping options are available near Express at Vancouver Mall?
Nearby stores include Hollister Co., Maurices, Pandora Jewelry, and Victoria's Secret, among others, to complement your shopping experience.
Is there a place nearby where I can enjoy a coffee or snack close to Express?
Yes, Starbucks is located nearby, providing a convenient spot to relax with coffee or a snack during your visit to the mall.
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