JCPenney

4.0
486 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Union Gap, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1500 E Washington Ave, Union Gap, WA
98903, United States

Hours

Reviews

4.0
486 reviews
5 stars
232
4 stars
127
3 stars
61
2 stars
32
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, highlighting specific employees who provided excellent service.

Cleanliness

Feedback was mixed; while some noted clean stores, others reported dirty conditions in certain areas, particularly in the children's department and bathrooms.

Product Availability

Several customers expressed disappointment with limited stock and sizes, indicating that the store often did not have what they were looking for.

Checkout Experience

Customers frequently mentioned long wait times at checkout due to insufficient cashiers, especially during busy shopping periods.

Pricing and Sales

Many reviews highlighted great deals and affordable prices, with customers appreciating the sales and discounts available.
  • EB
    Eric Bernard
    Oct 15, 2025
    5.0
    I've always adored jcp!
  • PD
    Pete Dougherty
    Oct 8, 2025
    2.0
    Big box store chain.
  • MH
    merci helvie
    Aug 28, 2025
    5.0
    Great prices
  • DD
    Debra
    Aug 26, 2025
    5.0
    Made momma happy! She found everything she wanted.
  • LT
    Lawrence Thornburg
    Aug 3, 2025
    5.0
    We still got one.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Union Gap offer?

JCPenney offers a wide range of products including men’s, women’s, and kids’ apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney in Union Gap, WA?

JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.