JCPenney

4.0
490 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Union Gap, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1500 E Washington Ave, Union Gap, WA
98903, United States

Hours

Reviews

4.0
490 reviews
5 stars
236
4 stars
127
3 stars
61
2 stars
32
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, highlighting specific employees for their exceptional service.

Cleanliness

Feedback indicated that while some stores were clean, others had issues with cleanliness, particularly in the children's department and bathrooms.

Product Availability

Customers expressed disappointment with limited stock and availability of sizes, particularly in specific departments.

Store Experience

Several reviews mentioned long wait times at checkout and issues with curbside service, suggesting a need for better staffing during peak times.

Pricing and Sales

Customers appreciated the great deals and sales, often noting that prices were reasonable and competitive.
  • KH
    Kevin Hensley
    2 days ago
    5.0
    Had a great experience, lots of very nice things and the prices weren't to crazy only spent like $100 and got a couple of great new fits, can't beat it if you ask me, plus the employees I spoke with were very helpful and knowledgeable about the merchandise they were in charge of, thanks for the great experience......
  • OR
    Oswaldo Roldan
    Nov 21, 2025
    5.0
    Ok
  • EB
    Eric Bernard
    Oct 15, 2025
    5.0
    I've always adored jcp!
  • PD
    Pete Dougherty
    Oct 8, 2025
    2.0
    Big box store chain.
  • DD
    Debra
    Aug 26, 2025
    5.0
    Made momma happy! She found everything she wanted.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Union Gap offer?

JCPenney offers a wide range of products including men’s, women’s, and kids’ apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney in Union Gap, WA?

JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.