Customer Service
Customers consistently praised the staff for being friendly, patient, and helpful throughout their shopping experience.
Product Quality
Many reviews highlighted the beautiful selection of jewelry and the quality of the pieces, although there were some concerns regarding cleaning and repairs.
Personalized Experience
Several customers appreciated the personalized attention and guidance they received, making their jewelry selection process enjoyable and stress-free.
Issues with Repairs
A few customers reported dissatisfaction with the handling of repairs and cleaning, indicating a need for improvement in this area.