Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Tukwila, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
2,175 reviews
5 stars
1,045
4 stars
592
3 stars
299
2 stars
99
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their helpfulness while others received complaints for rudeness and lack of knowledge.
Checkout Experience
Long wait times at checkout due to understaffing, with frequent reports of only one register being open.
Product Availability
Customers appreciated the variety of products and deals available, but some noted difficulties in finding specific sizes and items.
Store Conditions
Concerns about cleanliness and maintenance, particularly in fitting rooms and restrooms, were highlighted by multiple customers.
Positive Shopping Environment
Some customers enjoyed the overall shopping experience, citing friendly staff and a good selection of merchandise.
- SNSherry NewtonNov 16, 20255.0I went and saw Abraham today for a color retouch and hair cut. He did exactly what I wanted and got the color perfect! The haircut was on point as well. Thank you Abraham for always hearing me and doing just what I wanted. You are a treasure!
- ADAmy DavisOct 15, 20255.0Love this particular JC Penney not all JCPenney are the same some of them are bad
- CQCitlaly QuijanoOct 14, 20255.0Sensacional
- JAJanelle ArevaloOct 4, 20251.0Went shopping at JC Penny today and asked a simple question to the cashier Laura. Do you guys honor military discount? Her first reply was I don’t know. I asked if she could ask a manager and she said she’s on the other side of the store it’s going to be a while, do you still want me to ask? I said yes please. She then called the manager and said yes we do but not at the moment. I asked what do you mean by that and she said it varies. Then she said that it’s only 10%. It’s not what she said but how she said it with the eye roll. As a military veteran who served my country I deserve more than an eye roll and disrespect by a young woman. I asked if she could call the manager so she did. The manager Donna came and I asked the same question. Donna gave me the same answer as Laura. I was told it varies. I said okay thank you and continued my transaction. On my way out the store, I asked another cashier (Poth). Poth was able to give me the exact answer of the days that JC Penny honors military discount. Poth said major holidays like Veterans Day, Memorial Day, etc. I appreciate Mrs. Poth customer service and most of all great attitude. My recommendation to this store is to educate your employees of these information and train them how to respond in a respectful manner despite them having a bad day. Customers are the ones providing monies for JC Penny to stay in business and highly recommend teaching young employees how to treat customers with the up most respect.
- LSlovey singhOct 4, 20251.0Waited in line over one hour to cheak out .. only one chashier … & he charge me twice …. When I asked .. he send me to Coustomer service desk .. then took another 45 mins …. Such a waste of my day … I will never come back here …..
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Tukwila, WA?
JCPenney in Tukwila is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
What types of products and brands does JCPenney in Tukwila offer?
JCPenney offers a variety of products including apparel for men, women, and kids, footwear, jewelry, accessories, and home furnishings. Exclusive brands available include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Does the Tukwila JCPenney store provide services like curbside pickup or in-store shopping?
Yes, the Tukwila JCPenney location offers both curbside pickup and in-store shopping options for customer convenience.
Which payment options does JCPenney in Tukwila accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the Tukwila JCPenney store wheelchair accessible?
Yes, the JCPenney store in Tukwila has a wheelchair accessible entrance and public restrooms.
How can I access JCPenney’s shopping app for offers and online orders?
You can download the JCPenney App from the Apple App Store or visit their website at https://www.jcpenney.com for top deals and online shopping.
What beauty services or products can I find near JCPenney in Tukwila?
You can visit Sephora inside JCPenney for a wide range of skincare, makeup, and beauty products, making it convenient to shop for beauty needs during your visit.
Are there dining options close to JCPenney at Southcenter Mall?
Yes, nearby dining options include Coast Kitchen restaurant and Potato Corner fast food, perfect for grabbing a meal before or after shopping at JCPenney.
Where can families find entertainment or play areas near JCPenney in Tukwila?
Families can enjoy the Safari playground and amusement park or visit Pekaso and Kids, an art gallery and amusement spot, close to JCPenney for fun activities.
Which nearby stores offer complementary shopping experiences to JCPenney's offerings?
Nearby stores like Maurices for women's clothing and shoes, GameStop for video games and toys, and Gymboree for children's clothing provide diverse shopping options near JCPenney.