JCPenney

4.1
2190 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Tukwila, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1249 Southcenter Mall, Tukwila, WA
98188, United States

Hours

Reviews

4.1
2,190 reviews
5 stars
1,055
4 stars
595
3 stars
299
2 stars
99
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some staff were helpful and friendly, while others were described as rude and unprofessional.

Store Conditions

Customers noted issues with long checkout lines, inadequate fitting rooms, and cleanliness in restrooms.

Product Availability

While many customers appreciated the variety and deals available, some expressed disappointment in the selection and quality of items.

Shopping Experience

Overall, shoppers enjoyed the store's atmosphere and found it a good place for household shopping, but frustrations with service and store management were common.
  • CM
    cailona moritz
    5 days ago
    1.0
    There were some sale items I was looking at and then I got surrounded by 3 blonde woman who was just taking all the stuff. So really I couldnt look at anything. Odd behavior. Thr cherry on top is all the cashiers had signs of closed. So they wont take your money. I just left all my stuff at the counter.
  • ST
    Sophea Tieng
    5 days ago
    5.0
    Offers different brands of clothes for women, men and children. They often have sales sections with a lot of deals.
  • GN
    Gladys Nimatuj
    5 days ago
    5.0
    Me encanta ir a JCPenny cuando tiene sus etiquetas rosadas ya que en ninguna lugar encontraria a $5.00 cosas para el hogar, cocina, ropa, zapatos, precios de locura y lo mejor es que he podido aprovechar asi que se las recomiendo bajar la aplicacion, crear una cuenta y asi recibir las notifications de sus ofertas
  • KC
    Kevin Connell
    Jan 5, 2026
    5.0
    Went to the photo studio for some fun intentinally-awkward family photos to surprise our parents for Christmas. Abbi was our photographer and she absolutely crushed it. Was very nice, and had some great ideas for awkward photos. Thanks, Abbi!
  • RB
    Roberta Brisbois
    Dec 30, 2025
    3.0
    I use to go but lost the inspiration of there business because racism and uncalled for looks on how I dressed.

Frequently Asked Questions About JCPenney

What are the operating hours of JCPenney in Tukwila, WA?

JCPenney in Tukwila is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.

What types of products and brands does JCPenney in Tukwila offer?

JCPenney offers a variety of products including apparel for men, women, and kids, footwear, jewelry, accessories, and home furnishings. Exclusive brands available include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.