Tacoma Mall

4.1
11941 reviews

About

Shopping Mall
Among the 150 stores and restaurants at Tacoma Mall, this mall features Nordstrom, Apple, Lululemon, and Build-A-Bear. Tacoma Mall serves the nearby communities of Tacoma, University Place, Gig Harbor, Lakewood, Puyallup, and Joint Base Lewis-McChord. Tacoma Mall has exciting dining options from sit down places such as BJ's Brewhouse and The Cheesecake Factory to grab and go options such as Jollibee, L&L Hawaiian BBQ and Panera Bread. With over 150 stores ranging from women's apparel, children's fashion and home electronics, Tacoma Mall is the premier shopping destination in Pierce County, conveniently located parallel to I-5 on the west side between the 38th Street and 56th Street exits in Tacoma. From the entire team at Tacoma Mall, we hope you will visit us soon!

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Tacoma Mall
4502 S Steele St, Tacoma, WA
98409, United States

Hours

Reviews

4.1
11,941 reviews
5 stars
5,469
4 stars
3,648
3 stars
1,995
2 stars
444
1 star
385

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers reported rude behavior from staff and issues with order accuracy.

Cleanliness

Mixed feedback on cleanliness, with some praising the maintenance while others reported bugs in the bathroom.

Variety of Stores

Customers appreciated the wide variety of stores and dining options available at the mall.

Parking Issues

Parking was noted as plentiful but also crowded and challenging for larger vehicles.

Safety Concerns

Some customers expressed feeling unsafe due to rowdy behavior from other patrons.
  • NT
    Not Today
    6 days ago
    5.0
    Nice mall but apparently a lot of neferious activities happen here. Haven't seen anything yet so I'm thankful. Food court is great here and they even got a jolibee, and a crispy creme not to far from the mall .
  • GO
    Gavin Olsen
    Nov 13, 2025
    5.0
    Great place to hang out and shop around, lots of nice stores within and good food court.
  • GM
    Giovanni Mendoza
    Nov 10, 2025
    5.0
    I love this place. After being gone so long, it reminded me of why I loveeeee Tacoma. Mall prices as to be expected but great atmosphere
  • KG
    Kacey Glivar
    Nov 10, 2025
    5.0
    I just bought a denim one piece for $1.12 after clearance, black Friday and rewards cash.
  • MM
    M
    Nov 2, 2025
    1.0
    I agree with other reviewers. Our stores like yankee candle, gap and our American restaurants are gone now and it’s not the same anymore. All the well know stores are leaving or gone.except Macys and Nordstrom and pennys. Hopefully they stay. Also took out McDonald’s our all American burger . We had older mall walkers that enjoyed getting coffee and breakfast that wasn’t a crazy price . They would walk and sit and visit other people that was their weekly get out kinda thing. It’s gone. Starbucks being gone inside the mall is another draw back . No one wants to go to the outside Starbucks then inside the mall that is not convenient.

Frequently Asked Questions About Tacoma Mall

What are the main anchor stores at Tacoma Mall?

Tacoma Mall features major stores like Nordstrom, Macy's, JCPenney, Dick's Sporting Goods, Apple, Sephora, Lush, and lululemon among its 150+ stores.

What are the operating hours of Tacoma Mall?

Tacoma Mall is generally open Monday through Saturday from 10 AM to 8 PM, and on Sundays from 11 AM to 6 PM, with some variations for individual stores and holiday hours.