Tacoma Mall

4.1
12017 reviews
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Business Details

4502 S Steele St, Tacoma, WA
98409, United States
(253) 475-4565
https://www.simon.com/mall/tacoma-mall
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About

Shopping MallSimon Property Group
Among the 150 stores and restaurants at Tacoma Mall, this mall features Nordstrom, Apple, Lululemon, and Build-A-Bear. Tacoma Mall serves the nearby communities of Tacoma, University Place, Gig Harbor, Lakewood, Puyallup, and Joint Base Lewis-McChord. Tacoma Mall has exciting dining options from sit down places such as BJ's Brewhouse and The Cheesecake Factory to grab and go options such as Jollibee, L&L Hawaiian BBQ and Panera Bread. With over 150 stores ranging from women's apparel, children's fashion and home electronics, Tacoma Mall is the premier shopping destination in Pierce County, conveniently located parallel to I-5 on the west side between the 38th Street and 56th Street exits in Tacoma. From the entire team at Tacoma Mall, we hope you will visit us soon!

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Tacoma Mall
4502 S Steele St, Tacoma, WA
98409, United States

Hours

Reviews

4.1
12,017 reviews
5 stars
5,513
4 stars
3,668
3 stars
2,004
2 stars
444
1 star
388

What are people saying?

AI-generated from recent customer reviews

Variety of Stores

Customers appreciate the wide variety of stores and restaurants available at the mall.

Crowded Environment

Many reviews mention the mall being very crowded, especially during peak times, making navigation difficult.

Parking Issues

Parking is frequently noted as a challenge, particularly during busy periods, with some customers expressing frustration over the limited space.

Seating Availability

Several customers highlighted the lack of seating areas in the mall, making it uncomfortable for those needing a place to rest.

Customer Service

Feedback on staff interactions is generally positive, with many noting helpful and polite service despite the busy atmosphere.
  • AF
    Ashley Fowlkes
    Jan 4, 2026
    1.0
    Way too hot in this place I can’t even go store a store without having to walk outside and take a break. It is borderline miserably blistering hot.
  • BT
    Barry Taft
    Jan 3, 2026
    5.0
    I've always liked Tacoma Mall, I do miss the fountain with the deadly looking jagged pieces of metal though. Maybe it's my nostalgia.
  • BB
    bj bowman
    Jan 3, 2026
    5.0
    Great selection of stores, staff for the mall itself(cleaning crew) were friendly, and the place itself was clean and the shoppers seemed to actually happy to be there
  • AM
    Ana Medina
    Dec 30, 2025
    5.0
    Came here to find some last minute Christmas gifts that I couldn’t bring on the plane from Texas and I loved the wide variety of stores here and enjoyed shopping with my husband at Macy’s going to each level to see what styles of clothes he enjoys and wants to try out. I can’t wait to come shopping here again!
  • TU
    Tammu Usher
    Dec 28, 2025
    4.0
    Has a lot to offer except one thing: no seating areas at all. Used to be there, probably removed for a variety of reasons. It would be nice to have areas to relax for a few minutes. Not senior or disability friendly for this reason.
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Frequently Asked Questions About Tacoma Mall

What are the main anchor stores at Tacoma Mall?

Tacoma Mall features major stores like Nordstrom, Macy's, JCPenney, Dick's Sporting Goods, Apple, Sephora, Lush, and lululemon among its 150+ stores.

What are the operating hours of Tacoma Mall?

Tacoma Mall is generally open Monday through Saturday from 10 AM to 8 PM, and on Sundays from 11 AM to 6 PM, with some variations for individual stores and holiday hours.