Nordstrom Tacoma Mall

4.3
1872 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Tacoma Mall. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Nordstrom Tacoma Mall
4502 S Steele St, Tacoma, WA
98409, United States

Hours

Reviews

4.3
1,872 reviews
5 stars
1,159
4 stars
363
3 stars
164
2 stars
74
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude or dismissive.

Store Cleanliness

The store is generally noted as clean and well-organized, contributing to a pleasant shopping experience.

Product Selection

Customers expressed disappointment in the limited selection of certain items, particularly in men's suits and shoe sizes.

Staff Knowledge

Several reviews highlighted knowledgeable staff, particularly in beauty and fitting departments, enhancing the shopping experience.

Pricing

The store is perceived as expensive, with some customers feeling that prices do not match the quality or selection offered.
  • KH
    Kristin Honard
    1 day ago
    5.0
    I was in today doing some self care shopping in the fragrance section of Nordstrom. There was a sweet, more mature woman who helped me. I did not get her name. But I asked about some travel sized perfume, as I didn't want to buy a whole sized bottle. She showed me some other options that I ended up purchasing instead. But as I was leaving, she gave me a few extra samples because of that. It wasn't that big of deal to me, but that made my whole day that she did that! That was so sweet!! Nordy fan forever!!
  • JR
    Jacob Rose
    2 days ago
    3.0
    This Nordstrom seems to be mostly Nordstrom brand's men clothes. I get Tacoma isn't ritzy but it is hard to shop here when none of the brands you like are available. Skip this store and go to Purpose Men at Point Ruston for good brands.
  • AB
    A B
    Nov 10, 2025
    5.0
    I want to give a big shoutout to Sofia in the Women’s department. She went above and beyond helping me find not just one outfit, but two! She was professional, kind, and incredibly attentive. Her styling advice was spot on, and I left with items I truly loved. It’s rare to find someone who takes that kind of initiative and stays so warm and helpful the entire time. She made what could’ve been an ordinary shopping trip into something genuinely enjoyable. I hope Nordstrom recognizes how lucky they are to have her.
  • KE
    Kaalee Elder
    Nov 7, 2025
    1.0
    Extremely Unprofessional Service from Satomi in Handbags & Glasses. I had one of the worst customer service experiences I’ve ever had at Nordstrom. The associate, Satomi, in the handbags and glasses department was rude, dismissive, and acted as if helping customers was a burden. She completely ignored me when I asked for assistance, gave attitude when I asked questions, and made me feel uncomfortable for even being there. For a store that prides itself on luxury service and professionalism, this was completely unacceptable. Satomi’s behavior does not reflect the Nordstrom standard and left a terrible impression. I sincerely hope management addresses this, because no customer should be treated this way.
  • MG
    Mohari Grezarski
    Oct 18, 2025
    5.0
    I had a fantastic experience with Meladie at the mac counter. She really knows what she’s doing and is very professional. It wasn’t very busy so she was very generous with her time to help me get the perfect color match for my foundation. She gave me a lot of tips for application. She’s also very kind and funny and has a great laugh. What a beautiful person inside and out. This experience brightened my day.

Frequently Asked Questions About Nordstrom Tacoma Mall

What types of clothing does Nordstrom Tacoma Mall offer?

Nordstrom Tacoma Mall offers a wide selection of men's, women's, and children's clothing, including designer apparel and accessories.

Does Nordstrom Tacoma Mall provide services like styling and alterations?

Yes, this upscale clothing store provides personalized services such as styling and alterations to enhance your shopping experience.