Bass Pro Shops

Reviews

• JJ

  Juan Jimenez

  5 days ago
  5.0
  Great customer service! I returned an item and didn't have the receipt or packaging. They were able to find my receipt and refund me, no questions asked. The staff is also really friendly and helpful.
• BY

  Brandon lee Yost

  5 days ago
  5.0
  During Easter ... great place to get free picture. And buy some pictures for extra different sizes, to send to friends and family. And of course guaranteed to have anything for your fishing needs. Boat on sale for 20 grand. I have yet to ask him if they can finance, that'd be awesome Cuz then I probably do about the 40 to $50,000 one. 🤤🤤🤤
• AS

  Angel Sanchez

  Apr 2, 2026
  1.0
  Waited over an hour and a half in the hunting department. I got there around 6:30 and finally had enough waiting at 8:00 pm. For some reason they decided to have only one very slow old man manning the counter, while having two more people in the office behind him while myself and another customer stood there waiting. People shouldn't have to get to a place early just to wait until damn near close to be acknowledged.
• TL

  Tatiana Laurance

  Mar 21, 2026
  1.0
  Worst Easter Bunny Photos ever! Bad experience with staff. Communication was terrible, they did not allow you to choose your photos, they picked for you. Bought two separate packets and they only gave one of the free photos in one of the packages. Said you only get one, but that’s per packet, which we bought two of. Did not allow the kids to get situated before taking the photos. Paid $50 for two packages that didn’t even show both kids. Totally disappointed in Bass Pro.
• MR

  Marnie Rose

  Mar 17, 2026
  1.0
  If you enjoy wasting hours of your life while being talked down to, this is your place. I walked in ready to make a purchase and was met with long waits, zero urgency, and a whole lot of condescension. The mansplaining was next level—like I should be grateful just to be acknowledged. Not happening. I was told the background check could take up to 10 days. Cool. I waited. I came back after that timeframe, waited AGAIN, only to be told the time had “lapsed” and I’d have to redo the entire process… after already paying. So let me get this straight—you take my money, waste my time, fail to communicate properly, and then expect me to start over like it’s no big deal? Absolutely not. At that point, I asked for a refund because I wasn’t about to jump through hoops for a second time. And of course, even that took another 30 minutes. No accountability, no respect, no efficiency. Just a frustrating, drawn-out experience from start to finish. I left without what I came for and with zero (which should be their review too) desire to ever come back. Do yourself a favor and go literally anywhere else.

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