Nordstrom Spokane

4.2
1067 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Spokane. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Nordstrom Spokane
828 W Main Ave, Spokane, WA
99201, United States

Hours

Reviews

4.2
1,067 reviews
5 stars
624
4 stars
194
3 stars
124
2 stars
61
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by various associates, highlighting their helpfulness and attentiveness.

Store Experience

The store was frequently described as clean, bright, and well-organized, contributing to a pleasant shopping atmosphere.

Product Selection

While some customers appreciated the variety of products, others expressed disappointment in the limited selection, particularly in men's and plus-size clothing.

Alterations Issues

Several reviews mentioned negative experiences with the alterations department, indicating a need for improvement in this area.

Café Experience

The Nordstrom café received positive feedback for its food and service, with many customers enjoying their dining experience.
  • RR
    RYSTAL
    Dec 26, 2025
    5.0
    Chelsea in the downtown Spokane location, who works in fragrance is absolutely amazing. She was very good at helping me find fragrances that would match my taste and accomplish the goal that I had in mind. 10 out of 10 customer service experience.
  • XF
    X FIT
    Dec 21, 2025
    5.0
    Had the very best Customer Service today on the 3rd floor. Rachel was flawless in her help and support she gave me as she seamlessly found everything I was looking for. Thank you Rachel! More than a ⭐️⭐️⭐️⭐️⭐️ Experience
  • AA
    Aaron
    Dec 17, 2025
    5.0
    Beautiful store...
  • KK
    Kristen
    Dec 14, 2025
    4.0
    Always. Good experience. If I had a complaint it would be that they often are short staffed for the amount of space. I have to go hunting for an employee sometimes if I have a question.
  • TJ
    Trish Jones
    Dec 12, 2025
    1.0
    Really terrible customer service experience, management was really unlike any other Nordstrom experiences I’ve had sadly. Incredibly disappointed with a recent alternations appointment, I left the fitting feeling just terrible and upset, then when returning to pick up I had a really trying experience that yet again left me feeling just terrible. I was told I was in fact 100% incorrect (I did check after leaving and I was not wrong for the record hahaha) and it is only comical in how truly rude it was. I’ve read other reviews here and see alternations popping up a few times, seems like someone needs to step in and sort things out (outside of their current leadership).

Frequently Asked Questions About Nordstrom Spokane

What types of clothing does Nordstrom Spokane offer?

Nordstrom Spokane offers an amazing selection of men's, women's, and children's clothing from top brands, including apparel, dresses, suits, and accessories.

Does Nordstrom Spokane provide services for clothing alterations?

Yes, Nordstrom Spokane provides personalized services such as clothing alterations to ensure a perfect fit.