Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Spokane, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude or unhelpful.
Store Condition
Store cleanliness and organization received mixed feedback, with some customers noting messy departments and others appreciating the overall neatness.
Product Availability
Customers expressed frustration over limited product selection and high prices, with some finding better deals elsewhere.
Shopping Experience
Overall shopping experiences varied, with some customers enjoying their visits while others reported long wait times and poor service.
TD
The Idiot Dostoevsky
Jan 3, 2026
4.0
might go in and take pictures of clothes but that security guard told me I couldn't do that so I had to go outside after this. nice store I like pennies I bought my nice shirt here this summer I don't know how the staff was because I wasn't allowed to go in there.
DQ
Doug Quam
Dec 7, 2025
5.0
Pre order pick up. Seamless,perfect.
MB
Michael Barreca
Nov 29, 2025
5.0
Awesome black friday. Thank you for the price help you guys give on items for the holidays. Shopping here we were able to double our gift buying. Awesome staff and helpful even when I can't read signs clearly. Great holiday decor for sale we got amazing toys and clothing. Drove all the way from Montana and was not the least disappointed.
CW
Cat Williston
Nov 22, 2025
5.0
JC Penny is where I made my purchases because Macy's was double the cost. Bought some bras and I was happy.
AM
Amanda Macumber
Oct 24, 2025
5.0
Kylie did such an incredible job with our family photos, and just as importantly, with the process. We’ve worked with other photographers and things always turned out fine, but with Kylie it all felt effortless. She guided us with ease, added just the right touch of humor, and voilà!—magic.
JCPenney in Spokane offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney Spokane?
JCPenney Spokane is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Spokane offer curbside pickup and free shipping?
Yes, JCPenney Spokane offers free shipping and curbside pickup services.
Which payment methods are accepted at JCPenney Spokane?
JCPenney Spokane accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is JCPenney Spokane wheelchair accessible?
Yes, JCPenney Spokane has a wheelchair accessible entrance and public restrooms.
Can you shop in-store and pick up items at JCPenney Spokane?
Yes, JCPenney Spokane allows in-store shopping and also supports in-store pickup.
What are some nearby beauty-related stores customers can visit when shopping at JCPenney Spokane?
Nearby beauty-related stores include Sephora inside JCPenney, Charlotte Tilbury, Exotic Eyebrows Studio, and the Regis Salon, where customers can enjoy beauty and spa treatments along with cosmetic supplies.
Where can I find nearby dining options when visiting JCPenney Spokane?
Nearby dining options include Sbarro pizza restaurant, StrEat Gourmet American fast food restaurant, Soba Teppanyaki Japanese restaurant, and Madfire Kitchen and Catering offering Caribbean and Cuban cuisine.
Are there other clothing stores near JCPenney Spokane for additional shopping choices?
Yes, nearby clothing stores include Aeropostale, Anchor Blue, Claire's, Macy's, Justice, Aéropostale, Windsor, and The Buckle, offering a variety of apparel and fashion accessories.
What exclusive brands can I find at JCPenney Spokane?
JCPenney Spokane features exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, offering comfort, style, and value for the whole family.