Brand Certified
JCPenney
4.1(1202 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
14730 E Indiana Ave, Spokane, WA
99216, United States
Certified by JCPenney • Mar 01, 2026
(509) 922-0288
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/wa/spokane/clothing-stores-spokane-wa-2744.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Spokane, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,202 reviews
5 stars
591
4 stars
310
3 stars
193
2 stars
46
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Becky, Luci, and Lola for their exceptional service.
Store Experience
Customers generally enjoyed their shopping experience, noting the store's cleanliness and good selection, although some expressed frustration with long wait times and lack of staff availability.
Pricing
While some customers appreciated the sales and affordability, others criticized high prices and felt they could find better deals elsewhere.
Product Availability
Several reviews mentioned issues with stock levels and product variety, particularly in specific departments like women's clothing and shoes.
Management Issues
There were complaints about poor management responses to customer concerns, particularly regarding returns and employee behavior.
- CCCurtFeb 2, 20263.0Typical JC Penney
- AZAnita ZapataJan 29, 20264.0Nice to shop at JC Pennies again .
- DDDebby DahlbergJan 24, 20265.0Always a pleasure to shop at Penney’s!!
- DRDeborah RalstonJan 20, 20265.0I always find just what I am looking for at this store. In particular, I found Becky, such a lovely person who helped me check out, making sure I had any discounts that could be applied and helped me look up my JC Penney credit card, which I had forgotten. She is a true class act, so kind and personable. Keep Becky happy, she is an asset to this store!
- PPPeanuts (Pennee)Jan 14, 20265.0Always good finds in the dress clearance
Frequently Asked Questions About JCPenney
What products does JCPenney Spokane offer?
JCPenney in Spokane offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney Spokane?
JCPenney Spokane is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Spokane offer curbside pickup and free shipping?
Yes, JCPenney Spokane offers free shipping and curbside pickup services.
Which payment methods are accepted at JCPenney Spokane?
JCPenney Spokane accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is JCPenney Spokane wheelchair accessible?
Yes, JCPenney Spokane has a wheelchair accessible entrance and public restrooms.
Can you shop in-store and pick up items at JCPenney Spokane?
Yes, JCPenney Spokane allows in-store shopping and also supports in-store pickup.
What are some nearby beauty-related stores customers can visit when shopping at JCPenney Spokane?
Nearby beauty-related stores include Sephora inside JCPenney, Charlotte Tilbury, Exotic Eyebrows Studio, and the Regis Salon, where customers can enjoy beauty and spa treatments along with cosmetic supplies.
Where can I find nearby dining options when visiting JCPenney Spokane?
Nearby dining options include Sbarro pizza restaurant, StrEat Gourmet American fast food restaurant, Soba Teppanyaki Japanese restaurant, and Madfire Kitchen and Catering offering Caribbean and Cuban cuisine.
Are there other clothing stores near JCPenney Spokane for additional shopping choices?
Yes, nearby clothing stores include Aeropostale, Anchor Blue, Claire's, Macy's, Justice, Aéropostale, Windsor, and The Buckle, offering a variety of apparel and fashion accessories.
What exclusive brands can I find at JCPenney Spokane?
JCPenney Spokane features exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, offering comfort, style, and value for the whole family.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website