JCPenney

4.1
1194 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Spokane, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
14730 E Indiana Ave, Spokane, WA
99216, United States

Hours

Reviews

4.1
1,194 reviews
5 stars
586
4 stars
308
3 stars
192
2 stars
45
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude or unhelpful.

Store Condition

Store cleanliness and organization received mixed feedback, with some customers noting messy departments and others appreciating the overall neatness.

Product Availability

Customers expressed frustration over limited product selection and high prices, with some finding better deals elsewhere.

Shopping Experience

Overall shopping experiences varied, with some customers enjoying their visits while others reported long wait times and poor service.
  • TD
    The Idiot Dostoevsky
    Jan 3, 2026
    4.0
    might go in and take pictures of clothes but that security guard told me I couldn't do that so I had to go outside after this. nice store I like pennies I bought my nice shirt here this summer I don't know how the staff was because I wasn't allowed to go in there.
  • DQ
    Doug Quam
    Dec 7, 2025
    5.0
    Pre order pick up. Seamless,perfect.
  • MB
    Michael Barreca
    Nov 29, 2025
    5.0
    Awesome black friday. Thank you for the price help you guys give on items for the holidays. Shopping here we were able to double our gift buying. Awesome staff and helpful even when I can't read signs clearly. Great holiday decor for sale we got amazing toys and clothing. Drove all the way from Montana and was not the least disappointed.
  • CW
    Cat Williston
    Nov 22, 2025
    5.0
    JC Penny is where I made my purchases because Macy's was double the cost. Bought some bras and I was happy.
  • AM
    Amanda Macumber
    Oct 24, 2025
    5.0
    Kylie did such an incredible job with our family photos, and just as importantly, with the process. We’ve worked with other photographers and things always turned out fine, but with Kylie it all felt effortless. She guided us with ease, added just the right touch of humor, and voilà!—magic.

Frequently Asked Questions About JCPenney

What products does JCPenney Spokane offer?

JCPenney in Spokane offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney Spokane?

JCPenney Spokane is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.