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JCPenney

4.1
(1344 reviews)

Business Details

4730 N Division St, Spokane, WA
99207, United States
(509) 487-2223

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Spokane, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4730 N Division St, Spokane, WA
99207, United States

Hours

Reviews

4.1
1,344 reviews
5 stars
674
4 stars
334
3 stars
184
2 stars
73
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised helpful staff while others reported rudeness and lack of assistance.

Store Organization

Customers noted issues with store layout and organization, including difficulty finding items and inadequate signage.

Product Selection

While many appreciated the variety and quality of products, others expressed disappointment in low stock and limited options.

Checkout Experience

Frequent complaints about long wait times at checkout and insufficient cashiers.

Sales and Promotions

Customers enjoyed the sales and promotions, often highlighting great deals and discounts.
  • LM
    Larson Musalini
    Jan 22, 2026
    5.0
    This store is perfect for all ages. They sell not only clothing but also many related products. You can always find something on sale.
  • MM
    Mandi M
    Jan 16, 2026
    5.0
    Diane, Aaliyah, Addison and Christine were so very helpful to my family and myself during the holiday season! We appreciate them so much! Their customer service skills are top tier! Thank you lovely ladies.
  • AE
    Amy Elizabeth
    Jan 6, 2026
    5.0
    Pam is a fabulous asset to JC Penny Northtown. She's dedicated twenty three years to JCP. Through all the changes she's been a constant. I have memories of her helping you pick out school outfits, she remembering who we are with each trip. I just adore her.
  • TD
    The Idiot Dostoevsky
    Jan 2, 2026
    5.0
    I like coming here in the summertime I bought an Izod golf shirt. I really liked it it had a nice pink flamingo on it and it had a nice color. great selection of bras.
  • EN
    Eron Nilson
    Dec 19, 2025
    1.0
    Rude staff. No wonder everyone just shops online nowadays.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Spokane offer?

JCPenney offers a wide range of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products from national and private brands such as Liz Claiborne and Okie Dokie.

What are the store hours for JCPenney in Spokane?

The Spokane JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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