JCPenney

4.1
1333 reviews
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Business Details

4730 N Division St, Spokane, WA
99207, United States
(509) 487-2223
https://www.jcpenney.com/locations/wa/spokane/clothing-stores-spokane-wa-2484.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Spokane, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4730 N Division St, Spokane, WA
99207, United States

Hours

Reviews

4.1
1,333 reviews
5 stars
667
4 stars
331
3 stars
185
2 stars
73
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unprofessional behavior.

Product Selection

Customers appreciated the variety of products and good deals, but noted low stock and limited selection in certain departments.

Store Experience

The store atmosphere was generally positive, but issues with cleanliness and organization were highlighted.

Staff Availability

Frequent complaints about understaffing, making it difficult for customers to find assistance or check out.

Hair Salon

The hair salon received positive feedback for skilled stylists and great service.
  • BB
    Brandon Bentz
    Oct 30, 2025
    3.0
    JC still in business?
  • EK
    Eve Kammers
    Oct 5, 2025
    4.0
    Service was kind and efficient.
  • RT
    Racer T (Troy)
    Sep 28, 2025
    5.0
    Nice for clothes and I love the deals.
  • DM
    Darien Mckenzie
    Jul 17, 2025
    5.0
    It's a great place to go to, my fiance went there yesterday for a hair cut and coloring, Harley did an amazing job! She took as much time as needed to make sure it was done right! The other stylists are very friendly and knowledgeable as well, we recommend JCP salon to everyone looking for a great experience.
  • NO
    nate owens
    Jul 17, 2025
    5.0
    I had the best experience with the man at the jewelry counter helping me with a men’s wedding band, he led me to my ring in a matter of minutes with one recommendation
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Frequently Asked Questions About JCPenney

What types of products does JCPenney in Spokane offer?

JCPenney offers a wide range of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products from national and private brands such as Liz Claiborne and Okie Dokie.

What are the store hours for JCPenney in Spokane?

The Spokane JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.