Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Spokane, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,342 reviews
5 stars
672
4 stars
333
3 stars
185
2 stars
73
1 star
79
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported a lack of staff available for assistance, leading to frustration during shopping and checkout.
Customer Service
While some employees received praise for their helpfulness, many reviews highlighted poor customer service experiences, including rudeness and inefficiency.
Product Selection
The store offers a wide variety of products and good deals, but some customers noted low stock and limited selection in certain departments.
Store Condition
The store was described as clean and well-organized, but some customers mentioned issues with maintenance and outdated displays.
Sales and Promotions
Many customers appreciated the sales and promotions available, often finding great value in their purchases.
- AEAmy Elizabeth6 days ago5.0Pam is a fabulous asset to JC Penny Northtown. She's dedicated twenty three years to JCP. Through all the changes she's been a constant. I have memories of her helping you pick out school outfits, she remembering who we are with each trip. I just adore her.
- TDThe Idiot DostoevskyJan 2, 20265.0I like coming here in the summertime I bought an Izod golf shirt. I really liked it it had a nice pink flamingo on it and it had a nice color. great selection of bras.
- ENEron NilsonDec 19, 20251.0Rude staff. No wonder everyone just shops online nowadays.
- TTTonia TsinnajinnieDec 13, 20255.0Comfortable and clean store. Well organized and nice selection, staff was very sweet and patient
- VBvictor blancoNov 26, 20255.0It's was great on holidays I like to go on black Friday
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Spokane offer?
JCPenney offers a wide range of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products from national and private brands such as Liz Claiborne and Okie Dokie.
What are the store hours for JCPenney in Spokane?
The Spokane JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Spokane offer curbside pickup?
Yes, JCPenney in Spokane offers curbside pickup as well as in-store shopping and free shipping options.
What payment methods are accepted at JCPenney Spokane?
JCPenney in Spokane accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney Spokane location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and provides public restrooms.
Are there beauty services available at JCPenney Spokane?
Yes, JCPenney Spokane features Sephora Inside JCPenney offering skincare, makeup, and beauty products, and nearby you can find Regis Salon for hair styling and beauty needs.
What are some nearby places to visit when shopping at JCPenney Spokane?
Nearby you can visit Get Air Trampoline Park for family fun, Blue Zoo Aquarium Spokane for an aquatic experience, and Sweet Frostings Blissful Bakeshop NorthTown for sweet treats.
Where can I find shoe stores near JCPenney Spokane?
Nearby shoe stores include Our City Sneakers, Chacos, Champs Sports, and Shoe Dept. Encore, offering a variety of footwear options.
Are there dining options close to JCPenney Spokane?
Yes, you can find several dining options nearby including A&W Restaurant, Chili's Grill & Bar, Half Baked & A Lil Fruity bakery and smoothie bar, and Miso Fresh Asian restaurant.
How can I stay updated on promotions and deals at JCPenney Spokane?
You can check JCPenney's website for top deals or download the JCPenney App to shop and access coupons directly.