Sportsman's Warehouse

Reviews

• SS

  Stan Steiber

  Apr 8, 2026
  5.0
  Top notch place
• R5

  R.D.Cuttlass 509

  Apr 4, 2026
  5.0
  Lee has gone above and beyond the last 2 times I’ve been in once while we where doing paperwork for a firearm and then today where he was able to pull my stripped screw for my optic and get me mounted and sighted in! He’s an amazing employee and I will looking for him every time I come in for here on out
• DL

  Devin Long

  Apr 2, 2026
  1.0
  Ordered a winchester wildcat on their website. Their website says SR, as well as a staff member confirming supressor-ready at the bottom in comments (picture attached because the manager said she needed to delete it, despite it being there since 2023). I did not get a refund nor the ability to exchange because I had already left the building with the gun, and was told that they can't be responsible for staff members posting incorrect comments on the website. While I understand not being able to exchange after leaving the store, I felt reimbursement was an acceptable outcome. Instead I was only offered a $50 store credit and was actually blamed for following the incorrect staff advice (luckily this should make filing a bank claim extremely easy). Most everyone seemed nice, just really disappointed no one could make it right. Obviously it wasn't smart of me to leave without checking, but being new to the hobby, I just didn't know. I relied on Sportsman's and that was my mistake. For anyone who chooses to buy from this establishment in the future, please just triple-check you got EXACTLY what you thought you had ordered before you leave the store.
• ML

  Mitch Lainhart

  Mar 24, 2026
  1.0
  Holy cow the amount of product has dropped a ton!! Customer service is at the bottom and prices are through the roof.
• JA

  Josh Armour

  Mar 12, 2026
  1.0
  Went in to store to look around ended up purchasing a firearm on feb 28th did all the paperwork and background but after leaving store I decided against the firearm purchase after doing some more research I called the store within 20min of leaving store told them I changed my mind they told me no problem we will refund you it will take 5 to 10 business I said no problem after about the 10th day I call they said weird you never got refund let me look into it and call you back two days go by no call so call again he said we’re still looking into it on about the 14th day which was last night I called spoke to acting manager he said let me look into it can you hold please come back and gets on the phone says I’m so sorry but they never canceled the purchase so you will have to now wait another 10 to 15 days for it to refund and because you purchased it with card you will need to come into store to swipe card to get refund I was beyond blown away I don’t think I will be doing business with them in the future just seems they just want to push out sales anyway they can they don’t seem to take care of the customer in my opinion

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