Many customers expressed dissatisfaction with the high prices of items, often noting that they are higher than retail prices for new items.
Cleanliness
The store is generally reported as clean and well-organized, with some customers highlighting the cleanliness of the shopping area.
Staff Behavior
Customer experiences with staff vary, with some praising their helpfulness while others report rudeness and unprofessional behavior.
Inventory Variety
Customers appreciate the wide selection of items available, including both new and used goods, although some feel the quality has declined.
Customer Service
There are mixed reviews regarding customer service, with some customers noting friendly interactions while others report negative experiences.
TT
Toymaster54
Oct 26, 2025
4.0
Been going here off and on for a month now. Store is neat and clean. Somedays are super crowded while other days it's not so bad. Prices are somewhat high for items that were donated. Staff is helpful and courtesy.
DN
Daegan Nope
Oct 18, 2025
5.0
This is a huge goodwill with lots of stuff. Plus tons of Halloween items and costumes. The prices were good. They have used and brand new items with original tags still on it. Happy treasure hunting.
JO
Judy Oatman
Oct 15, 2025
5.0
Traffic was manageable. Friendly environment and fun time at Goodwill. Scores me some pie carriers.
BL
Baffled By Life
Oct 3, 2025
5.0
They really do have a great selection of everything including male female clothes and rain and winter coats. Until it gets colder.
MM
Michael Mauk
Oct 1, 2025
5.0
All purchases were done professionally and in a very timely manner! We’ve been members for over three years in Seattle and another 10 or 15 years in West Richland, WA.