While some customers praised the friendly and helpful staff, others reported rude behavior and disrespectful treatment from employees.
Pricing Issues
Many reviews highlighted concerns about high prices for donated items, with several customers feeling that prices were often higher than retail.
Store Cleanliness
The store was frequently described as clean and well-organized, although some customers noted issues like mouse droppings in certain sections.
Inventory Variety
Customers appreciated the large selection of items available, but some expressed disappointment over the recent decline in inventory quality and variety.
KR
KM R
2 days ago
5.0
Store is clean and very well organized. Very kind staff. Prices are fair. Highly recommend location.
Thank you to the lovely shopper, who very kindly left a beautiful sweater, which I admird, near the yarn area, where I found it!! Your thoughtfulness brought a tear to my eye!!! So sweet.
Great store and friendly customers!
AA
Amanda
Jan 1, 2026
4.0
Overall has a great selection and almost every week prices
RD
Ronnie Duncan
Dec 24, 2025
5.0
All of the workers that I delt with were very friendly and helpful
SS
Summer Sumner
Dec 20, 2025
1.0
I appreciate what the company is trying to do, but when I donate regularly the least I expect is basic respect. I am no one's honey. My husband is the only one who can call me honey, so show a modicum of respect instead of patronizing your female patrons.
JJ
Jen
Dec 18, 2025
1.0
Donation line employee "we can't accept your donation because the bag is wet".
Customer " well, it is raining outside. They rode in the bed of the truck, which is exposed to weather, so of course the bags are wet."
Employee "we can't accept your Donation ".
Where did common sense go?