Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Silverdale, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
788 reviews
5 stars
396
4 stars
197
3 stars
118
2 stars
31
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff interactions; some praised helpfulness while others reported rudeness and poor service.
Pricing Issues
Frequent complaints about discrepancies between advertised prices and checkout totals, leading to customer frustration.
Inventory Concerns
Customers noted a lack of stock and variety, with many items unavailable or shelves appearing empty.
Store Condition
Some reviews highlighted cleanliness and organization, while others mentioned poor layout and maintenance issues.
Positive Experiences
Several customers shared positive experiences with specific employees and appreciated the overall shopping experience.
- SSsinh sOct 17, 20255.0Employees wear clean uniforms.
- BHBecky HouseOct 5, 20251.0Just went to Silverdale JC Penney. Almost bought 4 bras. They were buy 2 get two free. Sign over them said so and they were all the exact same bra just different colors. Total price? $158. .08 of that was a bag. $88 plus sales tax is NOT $158. The clerk said it was because one of the bras was on sale. So. That means it was less than the bras I was paying for. Ridiculous. Saved me some $ though. This is why people shop online and not at Penneys. The same thing happened to the lady that checked out in front of me. She went ahead and paid. No thanks. Not getting ripped off. $158/4. =$39.50 a bra! Are you kidding me?! Not Victoria’s Secret. Sorry, I should have taken photos to share. Lol
- WWwood1444Oct 1, 20255.0Malon was very helpful in the men’s department!
- CSCarly StoneAug 25, 20251.0Not honoring promo codes again! Fair warning if you get pictures taken. The price they claim is not the price at checkout. Double what they claim it will be. That's more likely what it's going to cost you. I highly recommend getting a private photographer for the same price. What a rip-off!
- HKHailey KingsburyJul 29, 20251.0Gloria at the register by the Levi’s was incredibly rude. They were watching a video on their phone while I waited for them to ring up a shirt. Then I asked about the military discount and she just said “not this time”. Just a weird interaction honestly.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Silverdale offer?
JCPenney offers a variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in Silverdale, WA?
The JCPenney store is located at 10315 Silverdale Way NW, inside Kitsap Mall, Silverdale, WA 98383.
What are the operating hours of the JCPenney store in Silverdale?
JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options are accepted at the Silverdale JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping services.
Is the Silverdale JCPenney store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
Can I find other jewelry stores near JCPenney in Kitsap Mall?
Yes, nearby jewelry stores include Zales Jewelers and Pandora Jewelry, which you can visit before or after shopping at JCPenney.
Are there other beauty and spa shops near JCPenney at Kitsap Mall?
Yes, Sephora inside JCPenney and Regis Salon are nearby beauty and spa shops where you can explore skincare and styling services.
What clothing or shoe stores are located near JCPenney in Silverdale?
Nearby stores include Champs Sports, Journeys, Hollister, H&M, and rue21, offering a variety of fashion and footwear options to complement your JCPenney shopping.
Is there a place to eat near JCPenney in Kitsap Mall?
Yes, nearby dining options include Moctezuma's Mexican Restaurant & Tequila Bar, Montezuma's Tex-Mex, and Applebee's Grill + Bar, perfect for grabbing a meal or drink before or after shopping.