Brand Certified
JCPenney
4.1(792 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
10315 Silverdale Way NW, Silverdale, WA
98383, United States
Certified by JCPenney • Mar 01, 2026
(360) 692-1222
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/wa/silverdale/clothing-stores-silverdale-wa-2353.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Silverdale, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
792 reviews
5 stars
399
4 stars
197
3 stars
118
2 stars
31
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful, while others were reported as rude or unhelpful.
Pricing Issues
Frequent complaints about pricing discrepancies at checkout, with items ringing up higher than advertised.
Inventory Concerns
Customers noted a lack of inventory and empty shelves, leading to difficulty finding desired items.
Store Experience
Overall store experience varied; some customers appreciated the cleanliness and organization, while others found it poorly organized and lacking in selection.
- BABob AustinDec 14, 20255.0Wonder how long it will hold on. Good service and clean
- JRJ “Raymond rangel” RDec 6, 20251.0Arrived here at 8:20ish and was greeted by an employee at the door saying you close at 8 and that you dont close at 10 like stated online. I traveled from almost an hour away to come shop and not only was I turned away but so we're other people and their families. Please be considerate of people's time and money gas is not cheap.
- BHBecky HouseOct 5, 20251.0Just went to Silverdale JC Penney. Almost bought 4 bras. They were buy 2 get two free. Sign over them said so and they were all the exact same bra just different colors. Total price? $158. .08 of that was a bag. $88 plus sales tax is NOT $158. The clerk said it was because one of the bras was on sale. So. That means it was less than the bras I was paying for. Ridiculous. Saved me some $ though. This is why people shop online and not at Penneys. The same thing happened to the lady that checked out in front of me. She went ahead and paid. No thanks. Not getting ripped off. $158/4. =$39.50 a bra! Are you kidding me?! Not Victoria’s Secret. Sorry, I should have taken photos to share. Lol
- WWwood1444Oct 1, 20255.0Malon was very helpful in the men’s department!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Silverdale offer?
JCPenney offers a variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in Silverdale, WA?
The JCPenney store is located at 10315 Silverdale Way NW, inside Kitsap Mall, Silverdale, WA 98383.
What are the operating hours of the JCPenney store in Silverdale?
JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options are accepted at the Silverdale JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping services.
Is the Silverdale JCPenney store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
Can I find other jewelry stores near JCPenney in Kitsap Mall?
Yes, nearby jewelry stores include Zales Jewelers and Pandora Jewelry, which you can visit before or after shopping at JCPenney.
Are there other beauty and spa shops near JCPenney at Kitsap Mall?
Yes, Sephora inside JCPenney and Regis Salon are nearby beauty and spa shops where you can explore skincare and styling services.
What clothing or shoe stores are located near JCPenney in Silverdale?
Nearby stores include Champs Sports, Journeys, Hollister, H&M, and rue21, offering a variety of fashion and footwear options to complement your JCPenney shopping.
Is there a place to eat near JCPenney in Kitsap Mall?
Yes, nearby dining options include Moctezuma's Mexican Restaurant & Tequila Bar, Montezuma's Tex-Mex, and Applebee's Grill + Bar, perfect for grabbing a meal or drink before or after shopping.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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