JCPenney

4.1
791 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Silverdale, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
10315 Silverdale Way NW, Silverdale, WA
98383, United States

Hours

Reviews

4.1
791 reviews
5 stars
398
4 stars
197
3 stars
118
2 stars
31
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful, while others were reported as rude or unhelpful.

Pricing Issues

Frequent complaints about pricing discrepancies at checkout, with items ringing up higher than advertised.

Inventory Concerns

Customers noted a lack of inventory and empty shelves, leading to difficulty finding desired items.

Store Experience

Overall store experience varied; some customers appreciated the cleanliness and organization, while others found it poorly organized and lacking in selection.
  • BA
    Bob Austin
    Dec 14, 2025
    5.0
    Wonder how long it will hold on. Good service and clean
  • JR
    J “Raymond rangel” R
    Dec 6, 2025
    1.0
    Arrived here at 8:20ish and was greeted by an employee at the door saying you close at 8 and that you dont close at 10 like stated online. I traveled from almost an hour away to come shop and not only was I turned away but so we're other people and their families. Please be considerate of people's time and money gas is not cheap.
  • BH
    Becky House
    Oct 5, 2025
    1.0
    Just went to Silverdale JC Penney. Almost bought 4 bras. They were buy 2 get two free. Sign over them said so and they were all the exact same bra just different colors. Total price? $158. .08 of that was a bag. $88 plus sales tax is NOT $158. The clerk said it was because one of the bras was on sale. So. That means it was less than the bras I was paying for. Ridiculous. Saved me some $ though. This is why people shop online and not at Penneys. The same thing happened to the lady that checked out in front of me. She went ahead and paid. No thanks. Not getting ripped off. $158/4. =$39.50 a bra! Are you kidding me?! Not Victoria’s Secret. Sorry, I should have taken photos to share. Lol
  • WW
    wood1444
    Oct 1, 2025
    5.0
    Malon was very helpful in the men’s department!
  • CS
    Carly Stone
    Aug 25, 2025
    1.0
    Not honoring promo codes again! Fair warning if you get pictures taken. The price they claim is not the price at checkout. Double what they claim it will be. That's more likely what it's going to cost you. I highly recommend getting a private photographer for the same price. What a rip-off!

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Silverdale offer?

JCPenney offers a variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

Where is the JCPenney store located in Silverdale, WA?

The JCPenney store is located at 10315 Silverdale Way NW, inside Kitsap Mall, Silverdale, WA 98383.