Multiple customers reported feeling unsafe due to harassment and aggressive behavior from other shoppers, with some incidents involving security not addressing the issues.
Customer Service
While some reviews praised the helpfulness and kindness of staff, others criticized the rudeness and lack of support from employees, particularly regarding store policies.
Store Conditions
Customers frequently mentioned the store's cleanliness issues, including unpleasant odors and unsanitary conditions, as well as a chaotic shopping environment.
Product Availability
Many customers expressed disappointment with the limited selection of clothing and the overall quality of items available, noting a decline in desirable merchandise.
Policies and Accessibility
The no-backpack policy was widely criticized for being inconvenient and discriminatory, particularly for those without vehicles, and there were calls for better storage solutions.
RR
Rene
Jan 2, 2026
5.0
Alot of stuff to go through.
You sound go here if you have the time.
MW
Matt Wildman
Jan 1, 2026
5.0
Friendly employees.
DD
Dan D
Dec 24, 2025
4.0
Been a semi regular for a while got no real complaints about this store. Google said y'all opened at 10 a. Today, (Christmas eve) which wasn't true. So we missed the morning good stuff. Pay attention to you're schedule. Me and my other half, we appreciate the deals and the help from the employee's.
KW
Kenneth Walker
Nov 9, 2025
5.0
Great place to get things, come early and be prepared because people will run you over.
AA
A A
Oct 19, 2025
1.0
If you are a woman, please do not come here alone. I encountered an older man who was harassing multiple women, asking uncomfortable questions, ignoring boundaries, and invading personal space. I reported him to security and learned they had already received complaints about him, but he was not removed. Fifteen minutes later, he was still in the store, so I decided to leave. I’m not sure if they ever asked him to leave, but I didn’t stay to find out. This does not feel like a safe space. It was my first and last time visiting the bins.
Does Seattle Outlet Goodwill have an online presence where I can learn more or shop?
You can visit their website at https://evergreengoodwill.org/locations/16-seattle-outlet and follow them on Instagram @evergrngoodwill and Twitter @EvergrnGoodwil.
Are there any nearby grocery stores to Seattle Outlet Goodwill where I can shop after my visit?
Yes, nearby grocery stores include Grocery Outlet Bargain Market, R & K Foods, and US Foods Chefstore, which are convenient options for food shopping.
What nearby services can help with moving or transportation around Seattle Outlet Goodwill?
You can use U-Haul Neighborhood Dealer for truck rentals and MacMillan-Piper for freight and cargo services near Seattle Outlet Goodwill.
What local dining options are near Seattle Outlet Goodwill if I want to grab a meal before or after shopping?
Nearby dining options include Sur La Table, which offers dining as well as shopping, Chu Minh Tofu Asian restaurant, and Haiti Coffee café.