Business Details
About
Thrift StoreNon-Profit OrganizationDonations Center
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
1,027 reviews
5 stars
512
4 stars
236
3 stars
96
2 stars
56
1 star
127
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers feel that prices are excessively high for donated items, often comparing them to new retail prices.
Customer Service
Numerous reviews highlight poor customer service, including rude staff interactions and accusations of theft.
Store Organization
Customers noted that the store is often disorganized and messy, making it difficult to find items.
Lack of Facilities
The absence of functional restrooms has been a significant complaint, particularly for elderly and pregnant customers.
Selection Quality
While some customers appreciate the variety, many feel that the quality of items has declined over time.
- ISIan Shipp5 days ago1.0This location is over prices and the employees are ignorant and rude. They need to have a review and be updated on their mission statement. They are lucky I am not a secret shopper
- MCMatt CarterNov 13, 20255.0This place is BIG, and they have a terrific selection! I've saved an absurd amount of money just from finding things that I needed at this store instead of buying from retail.
- AAAllison AgostinelliNov 13, 20252.0I heard that they had their retraining for jobs program closed and they were not even doing that. The prices are outrageous! I was able to buy some items there cheaper brand new! It’s so sad, this used to be such a great store. Now it’s just expensive and full of sketchy people
- BCBriana CunninghamNov 2, 20255.0This goodwill is the best one I've ever been to. Plenty of options. Wide selection of items. Limited baskets. Cashiers are very friendly.
- FFFirstnameOct 8, 20251.0I cannot stress enough how bad this Goodwill location is. My shopping experience there was one I will never forget because I have never been so insulted as when the cashier and manager took some of the things I had in my cart and wouldnt let me buy them. They falsely accused me of tampering with the prices. I didnt understand why I couldnt buy the things I shopped for and told them Im autistic. The manager explained to me how some people switch price tags and showed me one tag that had a slight tear. While explaining it, the manager said it was obvious to see; to which I replied that is wasnt so obvious since he had to explain it and point it out to me. I felt insulted and discrimnated against. I stayed calm yet was clearly puzzled during the interaction. They just told me what they were doing was store policy. I told them they need to post their policies by the entrance so shoppers know that they might be falsely accused during their shopping experience.
Frequently Asked Questions About Seattle Goodwill
What are the regular store hours for Seattle Goodwill?
Seattle Goodwill is open daily from 10:00 AM to 8:00 PM.
Are the drive-through donation hours different from the regular store hours?
Yes, the drive-through donation hours are from 10:00 AM to 7:00 PM daily, which is one hour earlier than the store closing time.
Where is Seattle Goodwill located?
Seattle Goodwill is located at 1400 S Lane St, Dearborn, Seattle, WA 98144, US.
Does Seattle Goodwill accept electronic payments?
Yes, Seattle Goodwill accepts debit cards and mobile NFC payments; cash is not required.
Is there wheelchair accessible parking available at Seattle Goodwill?
Yes, wheelchair accessible parking is available at Seattle Goodwill.
Can I recycle clothing and electronics at Seattle Goodwill?
Yes, Seattle Goodwill offers recycling services for clothing and electronics.
Does Seattle Goodwill offer in-store shopping and require appointments?
Seattle Goodwill offers in-store shopping and does not require appointments for visits.
What nearby stores can I visit along with Seattle Goodwill?
Nearby you can find Goodwill eBay Pick Up, Goodwill Seattle Flagship antique store, King’s Oriental Foods supermarket, and ThaiVietZhong food grocery store.
Are there any nearby restaurants or cafes near Seattle Goodwill?
Yes, near Seattle Goodwill there are restaurants and cafes such as Humble Pie pizza restaurant, Hello Em Viet Coffee & Roastery, and Starbucks coffee shop.
What community and social service organizations are near Seattle Goodwill?
Nearby, you can find community centers like Little Saigon Creative, Friends Of Little Saigon, Somos Seattle, Neighborhood House, OneAmerica, and Community For Youth.