Business Details
About
Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
1,045 reviews
5 stars
521
4 stars
235
3 stars
96
2 stars
58
1 star
135
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed frustration over high prices for used items, often comparing them to new retail prices, leading to perceptions of exploitation.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rudeness from staff and accusations of theft, which left customers feeling humiliated.
Store Conditions
Customers noted the store's disorganization and lack of cleanliness, with some mentioning the absence of functional restrooms as a significant inconvenience.
Selection Variety
Despite the negative feedback, several customers appreciated the large selection of items available, indicating that the store has potential for good finds.
- CLChristina Atkins Lu2 days ago1.0Nice selection but overpriced funny seeing dollar tree items for more than the original price. The security likes to accuse everyone of stealing no matter who you are. I have seen them get physical with ppl that they thought were stealing.
- IBI B2 days ago5.0its goodwill it has stuff and lots of it, dont expect 5th ave chic but be creative and you will be impressed
- FRFox Roizen6 days ago2.0Overflowing with items to the point where it's hard to shop. Prices are absurdly high. Lower prices would help move items faster, making the space more navigable. Staff are nice. Parking lot has unsigned one-way lanes, which creates some chaos and should really be signed.
- ASAlana SundahlDec 30, 20251.0Fitting rooms are closed an hour before closing. No refunds to card if clothes dont fit. They dont do holds for more than an hour.
- JCJ CDec 21, 20251.0No ethics on all goodwill cashiers and paying at the registers! I filed BBB and Attorney General Only item price and tax shown on the screen, no total and cashier won't tell you the total but instead they ask you to round up. They need to stop asking for round up and put a donation box back up next to the register of ppl want to donate they will put it in the box. Goodwill be job training cahiers to get every penny they can out of everyone in line waiting to pay their wages and the CEO's millions a year for salery. Google AI response Forcing cashiers to meet donation quotas for customer "round-ups" is widely considered unethical, potentially illegal, and damaging to business, as it creates undue pressure on both employees and customers, violates principles of voluntary giving, and raises transparency issues about where funds go. While asking customers to round up is generally legal, mandatory quotas for staff turn a voluntary act into a stressful performance metric, potentially leading to customer resentment, employee burnout, and legal issues if charities aren't transparent or funds aren't handled properly.
Frequently Asked Questions About Seattle Goodwill
What are the regular store hours for Seattle Goodwill?
Seattle Goodwill is open daily from 10:00 AM to 8:00 PM.
Are the drive-through donation hours different from the regular store hours?
Yes, the drive-through donation hours are from 10:00 AM to 7:00 PM daily, which is one hour earlier than the store closing time.
Where is Seattle Goodwill located?
Seattle Goodwill is located at 1400 S Lane St, Dearborn, Seattle, WA 98144, US.
Does Seattle Goodwill accept electronic payments?
Yes, Seattle Goodwill accepts debit cards and mobile NFC payments; cash is not required.
Is there wheelchair accessible parking available at Seattle Goodwill?
Yes, wheelchair accessible parking is available at Seattle Goodwill.
Can I recycle clothing and electronics at Seattle Goodwill?
Yes, Seattle Goodwill offers recycling services for clothing and electronics.
Does Seattle Goodwill offer in-store shopping and require appointments?
Seattle Goodwill offers in-store shopping and does not require appointments for visits.
What nearby stores can I visit along with Seattle Goodwill?
Nearby you can find Goodwill eBay Pick Up, Goodwill Seattle Flagship antique store, King’s Oriental Foods supermarket, and ThaiVietZhong food grocery store.
Are there any nearby restaurants or cafes near Seattle Goodwill?
Yes, near Seattle Goodwill there are restaurants and cafes such as Humble Pie pizza restaurant, Hello Em Viet Coffee & Roastery, and Starbucks coffee shop.
What community and social service organizations are near Seattle Goodwill?
Nearby, you can find community centers like Little Saigon Creative, Friends Of Little Saigon, Somos Seattle, Neighborhood House, OneAmerica, and Community For Youth.