Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Many customers noted improvements in store organization and cleanliness, making shopping more pleasant.
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported negative experiences with management.
Product Selection
Customers expressed disappointment with the limited selection and quality of items compared to previous visits.
Pricing
While some found great bargains, others felt prices were still high for the quality offered.
Shopping Experience
The chaotic layout and crowded conditions were frequently mentioned as drawbacks to the shopping experience.
PC
Paul Cuthbert
Nov 11, 2025
4.0
The Rack looks small as you enter, but then you descend into the basement and find an enormous retail space that is filled with discounts and bargains. There are departments for men, women, and children. These are closeouts and discontinued items that Nordstrom has an overstock inventory of. Prices are marked on the label and you can see the price that an item was before being sold at the Rack. For quality clothes and accessories at discount prices, you want to visit Nordstrom Rack at the Westlake Center, Seattle.
SN
Sean Neoh
Nov 3, 2025
4.0
Great to shop for branded fashion at discounted price
NS
Nicholas Smith
Oct 25, 2025
3.0
Just like every other I've been at. Pure chaos, but it's still fun hunting for treasures.
CH
Carlos Hernandez
Oct 16, 2025
5.0
El mejor lugar para encontrar buenos precios y la tienda esta super bien surtida
RP
Ria P.
Oct 9, 2025
1.0
I’ve always enjoyed shopping at Nordstrom Rack, but my recent experience at the downtown Seattle location on Wednesday was deeply upsetting.
While shopping, I encountered a woman named Champaign who had a dog with her in the store. She was extremely disrespectful and verbally abusive towards me, despite me doing absolutely nothing to provoke her. I chose not to respond to her hostility, as I didn’t want to create a scene — yet she continued to insult me, even going so far as to say her dog was “more worthy than me to be in this world.”
What made the situation worse was that no one — not staff or nearby customers — said anything or stepped in. I left the store feeling humiliated and disturbed by what had happened.
I strongly urge Nordstrom Rack to reconsider its in-store animal policy. While service animals are of course important and necessary, allowing non-service pets can lead to uncomfortable and even abusive encounters like mine.
No customer should be made to feel unsafe, insulted, or unwelcome while shopping. I hope the store takes this seriously and works to ensure a more respectful and safe environment for all.
Frequently Asked Questions About Nordstrom Rack Downtown Seattle
What type of products does Nordstrom Rack Downtown Seattle offer?
Nordstrom Rack offers off-price fashion for the whole family and home, including clothing, shoes, accessories, beauty products, and home goods, with discounts up to 70%.
Where is Nordstrom Rack Downtown Seattle located?
It is located at 400 Pine St, Seattle, WA 98101, in Downtown Seattle.
What are the store hours for Nordstrom Rack Downtown Seattle?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM, with some extended holiday hours and closures on major holidays like Thanksgiving and Christmas.
Does Nordstrom Rack Downtown Seattle offer in-store pickup?
Yes, the store offers in-store pickup services.
Which payment methods are accepted at Nordstrom Rack Downtown Seattle?
They accept a wide range of payments including Afterpay, American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact Nordstrom Rack Downtown Seattle?
You can call them at +1 206-448-8522 or email ivy.m.davis@nordstrom.com.
Which nearby stores can I visit for additional clothing options?
Nearby clothing stores include Zara, Saks OFF 5TH, The Mix Boutique, and Claire's, offering a variety of mens, womens, and children's apparel and accessories.
Are there dining options near Nordstrom Rack Downtown Seattle?
Yes, you can find nearby dining options such as NOLA DOGS, CaliBurger, Salena Mexicana, Asean Streat Food Hall, Charley's Grilled Subs, Auntie Anne’s, Sbarro, and P.F. Chang’s.
What shopping centers and services are near Nordstrom Rack Downtown Seattle?
Westlake Center is a nearby shopping center; services like Metro Tailoring & Alterations, Laundry Service (marketing agency), and Miller Interior Design are also in the area.
What competitors does Nordstrom Rack Downtown Seattle track for ranking?
They track competitors including Target, Marshalls, TJ Maxx, Ross Dress For Less, and Macy's for rank tracking.