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Nordstrom Downtown Seattle

4.4
(3722 reviews)

Business Details

500 Pine St, Seattle, WA
98101, United States
(206) 628-2111
https://www.nordstrom.com/store-details/nordstrom-downtown-seattle

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Nestled in the heart of Seattle, Nordstrom is the go-to destination for fashion-conscious locals. Clothing Store for All: From timeless classics to the latest trends, Nordstrom offers something to suit every taste and style. Men's Clothing: Sharp suits, dress shirts, comfy casuals, and activewear - we've got quality and style for every occasion. Women's Clothing: Dive into a world of designer and contemporary brands in various styles, sizes and fits. Beauty Haven: Our beauty department features premium makeup, skincare, and beauty products from top brands. With over a century of expertise, Nordstrom embodies quality, individuality, and an inviting shopping experience. Swing by and experience it for yourself!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available

Location

Nordstrom Downtown Seattle
500 Pine St, Seattle, WA
98101, United States

Hours

Reviews

4.4
3,722 reviews
5 stars
2,438
4 stars
775
3 stars
274
2 stars
77
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported negative experiences with unhelpful or rude associates, particularly in the shoe and jewelry departments.

Product Availability

Several customers expressed disappointment regarding the lack of stock in certain sizes and items, leading to a frustrating shopping experience.

Store Organization

Feedback indicated that the store has become disorganized, with inconsistent service and communication issues among staff, affecting the overall shopping experience.

Positive Experiences

Despite some negative feedback, many customers highlighted exceptional service from specific associates, creating memorable shopping experiences.

Alterations Service

Numerous reviews criticized the alterations service, citing poor quality work and unsatisfactory customer service.
  • RC
    R Cruz
    Feb 23, 2026
    5.0
    Zach went about and beyond for me this morning .I really appreciate it !
  • HH
    Hoang Khoa Huynh
    Feb 22, 2026
    1.0
    I came to pick up my stuff today and didn’t feel any welcome from the sale person, they would rather gathering and gossip than helping customers! That’s why this place is going down!
  • JK
    Jacqueline Kim
    Feb 18, 2026
    1.0
    I had a very disappointing experience at this location. I went in around 7 PM already intending to purchase a fragrance and was deciding between the eau de toilette and the parfum. I mentioned that perfume can sometimes irritate my skin, which is why I chose to spray it on my clothes instead of directly on my skin. Instead of responding professionally, the sales associate told me he “couldn’t trust me with the perfume” and then directly called me a “What a Child”. The entire interaction felt condescending and inappropriate. Fragrance sensitivity is common, and choosing to test on clothing first is completely reasonable. On top of that, I was pressured to open a Nordstrom credit card even though the store wasn’t busy and I was already planning to make a purchase. The experience felt more like an aggressive sales tactic than the kind of thoughtful service you would expect. I should have gone to the Bellevue Square location instead. I would never return to this location.
  • RR
    raj
    Feb 17, 2026
    2.0
    I had a disappointing experience at the Nordstrom Downtown location. The shoeshine department was closed despite the store being open, so the men’s shoes team took my shoes and told me they would handle them the next day. Unfortunately, shoe shine did not return the following day as promised. When I called to ask about the status, I was told that the shoe shine department is still closed and the return date was unknown. I immediately regretted leaving my shoes in a place that felt disorganized and chaotic. The service experience phone line was either abrupt or uninterested, and the manager in charge was not answering the phone. With my schedule, I do not have time to return before the weekend, and I was genuinely worried my shoes might be lost. Overall, this location has become noticeably disorganized, and I hope Nordstrom addresses these issues soon.
  • BG
    BORACAY GARY
    Feb 9, 2026
    5.0
    This Store reminds me of the good old days of professional sales people and excellent customer service!! Very luxurious atmosphere!! I walked by the men’s wear downstairs… truly amazing! Quality over quantity!! The sales staff we top notch! We are from out of town and Seattle has a jewel here👍

Frequently Asked Questions About Nordstrom Downtown Seattle

Do you sell furniture?

Yes, Nordstrom offers a curated selection of furniture, including a range of stylish and functional items to enhance your living space. Whether you're searching for statement furniture or smaller accent pieces to complement your decor, Nordstrom provides options to suit various styles and preferences. Visit your nearest Nordstrom store or explore our website for the latest furniture offerings. Elevate your living space with quality pieces from Nordstrom.

What luggage brands does Nordstrom sell?

At Nordstrom, we offer a diverse range of luggage brands to cater to our customers' varying preferences and needs. Some of the notable luggage brands available in our selection include, Tumi, Rimowa, Briggs & Riley, Samsonite, Away, Herschel Supply Co., Calpak, Travelpro, Eagle Creek, Victorinox, and more! These brands represent a mix of established, high-quality luggage manufacturers known for their durability, functionality, and style.

Brand Certified Facts from Nordstrom Downtown Seattle

Nordstrom Downtown Seattle partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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