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Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
My wife and I recently shopped here, and at first everything was great. Ty (the gentleman in the wheelchair) was incredibly helpful, respectful, and genuinely attentive. The young lady with red hair—whose name I wish I remembered—was also fantastic. She was professional, kind, and her suggestions were so on point that we ended up spending more than we planned.
Then we encountered the manager, Ericka—and that’s when the experience took a nosedive. In my personal experience, it took less than a minute for her attitude to show. She came across as full of herself, dismissive, and completely uninterested in helping anyone. The energy she gave off was just bad, and it instantly ruined the positive vibe my wife and I had going.
Overall, I’m mixed about the store. We’ll shop here again and recommend it—but only as long as we don’t have to deal with a manager who behaves the way she did. That kind of attitude has no place in customer service.
Leaving 4 stars for the associates we had a pleasant experience with, The wicked witch of the west is the reason it’s not 5 stars.
What are the operating hours of J.Crew Factory in Westwood Village?
J.Crew Factory is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is J.Crew Factory located in Seattle?
J.Crew Factory is located at 2600 SW Barton Street, Suites D1-D2, Seattle, WA 98126, USA.
What types of clothing and services does J.Crew Factory offer?
J.Crew Factory offers colorful clothing for women, men, and kids including the Kids' Crewcuts line. They also provide private shopping appointments and in-store pickup services.
Does J.Crew Factory support in-store pickup?
Yes, J.Crew Factory offers in-store pickup services for customer convenience.
What payment options are accepted at J.Crew Factory?
J.Crew Factory accepts Afterpay, American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, PayPal, Samsung Pay, and Visa.
How can I contact J.Crew Factory by phone or email?
You can contact J.Crew Factory at +1 253-453-8544 or via email at store.4125@jcrew.com.
Is J.Crew Factory present on social media?
Yes, J.Crew Factory is on Instagram as @jcrewfactory and on Twitter as @jcrew. Their Facebook name is also J.Crew Factory at Westwood Village.
What nearby food options are available around J.Crew Factory?
Nearby food options include MOD Pizza and Giannoni’s Pizzeria for pizza lovers, Baja Taco for Mexican cuisine, and Five Guys for American fast food.
Are there nearby stores or services that customers can visit before or after shopping at J.Crew Factory?
Yes, customers can visit nearby retail stores such as Ross Dress for Less, Chico’s, Payless ShoeSource, and Bed Bath & Beyond. There are also services like ATI Physical Therapy and real estate agents like Jen Shaughnessy close by.
What nearby transit or travel resources can help customers reach J.Crew Factory?
Clear West Seattle, a mobile phone store and travel center, is nearby and can assist customers with travel needs. Additionally, there are multiple ATMs such as The Exchange Network and Bank of America ATM nearby for convenience.