Many customers expressed dissatisfaction with the high prices of items, often comparing them unfavorably to new retail prices.
Customer Service
Feedback on customer service was mixed, with some praising staff for being friendly and helpful, while others reported negative experiences with rude or unhelpful employees.
Store Organization
The store was frequently noted for being clean and well-organized, making it easier for customers to navigate.
Product Selection
Customers appreciated the variety of items available, particularly in clothing and home goods, although some felt the quality and selection had declined.
Donation Experience
Several reviews highlighted poor experiences when donating items, citing rude staff and unclear policies.
KC
Kate Choi
Oct 19, 2025
4.0
Some racks dont have clear signs of what they are so it makes it tough to find what types of clothing you want. I like that they have a red tag $1.99 day which makes it fun to shop. I bought two of them and the total was $4.40 and wanted to use 20 pennies and 2 dimes but the cashier said the manager's policy is no more than 10 pennies. Too bad.. even Mcdonalds accepts more than 10.
GT
Giang Lã Thu
Oct 15, 2025
5.0
Tiện lợi, trung tâm
LG
Linnea Ganstal
Oct 14, 2025
5.0
Great selection! My friend got a record player in great shape for $15.
SG
Sarah Ghosh
Oct 12, 2025
5.0
Very clean and organized. The items are in good condition. They are priced slightly higher than other cities but you can always find something. Good selection of outerwear and shoes.
CB
Caspar Bettinger
Sep 28, 2025
4.0
It is a smaller Goodwill but it's still has great deals! The atmosphere is great and the employees are very helpful.