Business Details
About
Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
881 reviews
5 stars
472
4 stars
204
3 stars
102
2 stars
33
1 star
70
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with the high prices of items, often comparing them unfavorably to new retail prices.
Customer Service
There were numerous complaints about rude or condescending behavior from staff, particularly during donation interactions.
Store Condition
The store was frequently noted for being clean and well-organized, contributing positively to the shopping experience.
Product Selection
While some customers found great items, others felt the selection had declined and was often overpriced for used goods.
- KKKyle1 day ago3.0Good finds but the staff is always so rude and unpleasant
- BSBeau SchottDec 26, 20251.0Don’t return Amazon packages here. I returned items with the return box and the items went missing and I handed the items to employees because it didn't fit in the box.
- XLxah liuDec 22, 20252.0The puzzle selection - which wasn't great to begin with - has been completely eradicated. Not a great fabric selection either. Not that these are reasons to give them a bad rating. The reason I'm giving two stars is this place is crazy overpriced. They wanted 50 bucks for an item I found on Etsy for 20 (and in far better condition). This isn't a one-off either - almost everything here is overpriced.
- CCCiciliciousDec 19, 20255.0Always amazing finds at Goodwill CapHill & Most Lovely Guidance from Kit & The Grooviest Dressing Room Guide - scored cute boots in my size , practically new ! & We all know how scoring shoes is not easy. Thank You CapHillGoodwill Seattle ~ Store looks amazing. Your Excellent Work Ethic Shows!
- ZAZara AijazNov 29, 20251.0I had an extremely uncomfortable and degrading experience at this Goodwill while trying to make a donation. I walked half a mile carrying heavy items I was excited to donate, only to be met with condescending behavior from the staff. I politely asked if I could count and document my items for a tax receipt, which is a standard and legal practice. One of the employees responded in a patronizing way, saying “*scoff* you don’t know what you’re donating?” When I explained that I just wanted to ensure accuracy and don't have it memorized, he began lecturing me about how I can just put whatever on it and his tone and behavior was extremely rude. I felt mansplained to say the least. Also what a dynamic, 3 white men treating a women of color this way. All three employees present scoffed at me while I was trying to handle my donation. It only took about few seconds to a minute to see what I had and count the jackets. I felt so scared from their behavior that I had even forgotten the receipt at first. The entire interaction felt humiliating and unprofessional. As a woman of color, this experience was particularly uncomfortable and has made me hesitant to donate here again. Goodwill should ensure that all staff treat donors with basic respect, regardless of their background.
Frequently Asked Questions About Capitol Hill Goodwill
What are the regular store hours for Capitol Hill Goodwill?
Capitol Hill Goodwill is open daily from 10:00 AM to 8:00 PM.
What are the drive-through hours at Capitol Hill Goodwill?
The drive-through is open every day from 10:00 AM to 7:00 PM.
Does Capitol Hill Goodwill accept electronic payments like debit cards or mobile NFC?
Yes, they accept debit card payments and mobile NFC payments.
Can I shop inside Capitol Hill Goodwill, or is it only a donation center?
You can shop in-store at Capitol Hill Goodwill, as they offer in-store shopping.
Does Capitol Hill Goodwill recycle electronics and clothing?
Yes, Capitol Hill Goodwill accepts electronics and clothing for recycling.
Where is Capitol Hill Goodwill located?
It is located at 115 Belmont Ave E, Capitol Hill, Seattle, WA 98102, USA.
Is Capitol Hill Goodwill a nonprofit organization?
Yes, it is a nonprofit organization and a charity focused on thrift and consignment services.
What nearby places should I check out before or after visiting Capitol Hill Goodwill?
Nearby places include Glo's cafe known for breakfast and brunch, Captain Blacks pub and bar, and the Ward House museum and landmark.
Are there any coffee shops near Capitol Hill Goodwill?
Yes, Starbucks and Glo's are nearby coffee shops where you can enjoy a coffee before or after your visit.
Can I stop by a grocery store near Capitol Hill Goodwill?
Yes, Hillcrest Market, a supermarket and grocery store, is nearby and convenient for quick shopping trips.