Business Details
About
Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.7
1,269 reviews
5 stars
542
4 stars
313
3 stars
142
2 stars
70
1 star
202
What are people saying?
AI-generated from recent customer reviews
Donation Process
Customers consistently reported long wait times and inefficiencies in the donation drop-off process, often taking 30 minutes to over an hour.
Pricing Issues
Many reviews highlighted that prices for items are perceived as excessively high, often more than new retail prices, leading to dissatisfaction.
Customer Service
There are numerous complaints about rude or unhelpful staff, particularly in the donation area, contributing to a negative customer experience.
Store Selection
While some customers appreciated the variety and quality of items available in the store, others noted that the organization and cleanliness could be improved.
- JSJessica Simon1 day ago5.0As far as thrift stores go, this is a great one. I went on a rainy Sunday afternoon and it was quite busy. But I was impressed by how organized the shelves were and by the quality of the items. Relatively few things were total junk. They also had a nice mix of very cheap household items ($1-6 range) and items of high quality at somewhat higher prices (think: modern dresser in good condition for $35 or a brand new hard sided suitcase for $25). Overall I would recommend this store.
- JTJohn Thompson6 days ago5.0Just good people trying to help out, with the new year right now that they’ve got a lot of stuff coming in so you may have to only donate partial amounts of your load, but still great people all around and a wonderful service
- JJJennifer JonesJan 3, 20262.0The store is pretty disorganized, prices are way overpriced for used items, unloading for used items is a nightmare. But I found what I was looking for so I'm happy.
- MLMiles LiatosDec 30, 20251.0Set my cart to the side of an aisle to look at the DVD section which is a narrow corridor. I usually enjoy parsing through the used DVDs at Goodwill. Had a few items in my cart that it took me awhile to find and that I really liked. When I came back my cart was gone. Asked a cashier about it. She got help from another associate. He said they put items in carts back in 30 minutes if they are stationery for that long. Didn’t know this rule, there are no signs indicating this rule. I was a little surprised because there’s lots of carts out all the time at Goodwill. Obviously it was going to take awhile for the things I picked up to be back on the shelves again, so I left. Waste of 2 hours. I know the store associate was just doing their job and I know retail is a busy job, but you could have been more considerate of me and the things I picked out.
- SWSara WheelerDec 28, 20253.0Pretty mid goodwilll. The prices are expensive compared to all other goodwills in the area and they don’t give a full 50% off for the color of the day. A lot of the kitchenwares are broken or missing pieces. They also need a better system for donation drop off as the line is frequently into the street.
Frequently Asked Questions About Ballard Goodwill
What are the standard opening hours for Ballard Goodwill?
Ballard Goodwill is open daily from 10:00 AM to 8:00 PM.
Does Ballard Goodwill offer drive-through service, and what are the hours?
Yes, Ballard Goodwill has drive-through hours from 10:00 AM to 7:00 PM every day of the week.
What is the physical address of Ballard Goodwill?
The address is 6400 8th Avenue Northwest, Ballard, Seattle, WA 98107, USA.
Is Ballard Goodwill wheelchair accessible?
Yes, wheelchair accessible parking is available at Ballard Goodwill.
Does Ballard Goodwill accept debit card and mobile NFC payments?
Yes, Ballard Goodwill accepts debit card and mobile NFC payments; cash is not required.
Can I recycle clothes or electronics at Ballard Goodwill?
Yes, Ballard Goodwill offers recycling for clothing and electronics.
Where can I find more information or shop online for Ballard Goodwill?
You can visit their website at https://evergreengoodwill.org/locations/2-ballard to shop or donate.
What nearby dining options are close to Ballard Goodwill?
Nearby restaurants include The Blue Glass, Crash Landing Pizza, and 206 Pizza, perfect for grabbing a meal before or after your visit.
Are there any nearby wellness or medical centers near Ballard Goodwill?
Yes, Ballard Wellness Clinic and Stone Turtle Health are nearby if you need health and medical services in the area.
What nearby transportation or retail spots can help me get to Ballard Goodwill or complement my visit?
Surrounding Ballard Goodwill are laundry services like Lunar Laundry, auto repair at Cloud Electronics, and unique retail stores like The Sneakery shoe store, providing convenience and complementary services.