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Ballard Goodwill

3.7
(1296 reviews)

Business Details

6400 8th Avenue Northwest, Seattle, WA
98107, United States
(206) 957-5544
https://evergreengoodwill.org/locations/2-ballard

About

Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ballard Goodwill
6400 8th Avenue Northwest, Seattle, WA
98107, United States

Hours

Reviews

3.7
1,296 reviews
5 stars
548
4 stars
313
3 stars
143
2 stars
72
1 star
204

What are people saying?

AI-generated from recent customer reviews

Donation Process

Customers consistently reported long wait times and inefficiencies in the donation drop-off process, often taking over 30 minutes to an hour.

Pricing Issues

Many reviews highlighted that prices for used items are perceived as excessively high, sometimes even higher than new retail prices.

Store Organization

The store was described as disorganized and chaotic, making it difficult for customers to shop effectively.

Customer Service

While some staff were noted as friendly and helpful, there were numerous complaints about rude or unhelpful interactions, particularly from loss prevention.

Product Selection

Customers appreciated the variety of items available, especially in certain categories like kitchenware and puzzles, but noted that clothing selection was often picked over.
  • MG
    Milo Gambit
    2 days ago
    1.0
    There were at least 4 men sleeping in their farthest parking lot in their cars one of which was staring at me aggressively when I got out of my car. After standing in a long line there is only one person there who can process returns so I had to wait again. When she was finally available she didn't say a single word to me. I had not shopped here for a couple of years and now I remember why. Why isn't there a return line? The dressing rooms are notoriously difficult to use so I was counting on being able to return items that didn't fit. Is it just Mondays that are so awful in there?
  • RG
    Renee G.
    4 days ago
    1.0
    Super Rude Staff, Russell Is A Terrible Unfriendly Manager And Treats Customers Very Unprofessional, I Used To Go Often To Spend Considerably, NOT ANYMORE UNTIL THEY CHANGE STAFF.
  • NL
    Nathan Lambert
    Feb 21, 2026
    5.0
    Really odd experience. I don’t know why they’re so controlling about me dumping my clothes in a bin. I love donating clothes. Not like this. EDIT: Thanks for the support.
  • SS
    Sophia
    Feb 21, 2026
    2.0
    Checkout guy was super nice but fitting room people need to stop letting people try on tons of clothes in the 5 items or less rooms! It makes the wait time so long to try on..
  • AT
    Anthony Tong
    Feb 16, 2026
    2.0
    Why is the donation line so slow? It took ~30minutes for 6 cars to donate some pretty small items.

Frequently Asked Questions About Ballard Goodwill

What are the standard opening hours for Ballard Goodwill?

Ballard Goodwill is open daily from 10:00 AM to 8:00 PM.

Does Ballard Goodwill offer drive-through service, and what are the hours?

Yes, Ballard Goodwill has drive-through hours from 10:00 AM to 7:00 PM every day of the week.

Brand Certified Facts from Ballard Goodwill

This information is certified by Ballard Goodwill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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