Renton Goodwill

3.7
773 reviews

About

Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Renton Goodwill
3210 Northeast Sunset Boulevard, Renton, WA
98056, United States

Hours

Reviews

3.7
767 reviews
5 stars
312
4 stars
186
3 stars
118
2 stars
53
1 star
98

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed frustration over high prices for used items, often comparing them unfavorably to new retail prices.

Customer Service

Customer service experiences were mixed, with reports of rude staff and poor handling of returns and exchanges.

Store Condition

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.

Donation Experience

Several customers reported negative experiences when donating items, citing rude staff and poor service.
  • TR
    Talia Rogers
    Dec 29, 2025
    3.0
    Wish they had dressing rooms but maybe they will after construction!
  • EB
    Edith Burdett-Evans
    Nov 24, 2025
    1.0
    I can't believe how much the prices have soared! A year ago, I used to buy used puzzles at 2.99 each, now they are 9.99 up to 14.99 for a USED puzzle and you don't even know if it's complete!!
  • CV
    Champ Vinitnantharat
    Nov 19, 2025
    3.0
    Shopping experience is fine. Donation experience is almost always terrible. At this point I probably just prefer taking stuff to the dump.
  • NA
    Nene Abellada
    Nov 11, 2025
    3.0
    My friends and I love shopping at the Renton Goodwill because of the great selection and cleanliness of the store. However, we had an unpleasant experience during our recent visit. One of my friends found a gown she really likes but the zipper was broken. When she asked an employee named Loidalyn if discount could be given due to damage she was rude and dismissive. She said, “ No extra discount because you are already senior”. ( It was senior day). Emphasizing the senior in an unkind way. It also appeared that she might be a supervisor as she was directing other employees - but her tone was loud and disrespectful. I hope the management can address this matter and provide her with guidance and training on professionalism and customer service. Her behavior was disappointing and not reflective of otherwise environment at the store. By the way the employee named Adam is 100% star. He helped us and always in good behavior, very accommodating and polite. Looking forward for him to become a manager.
  • AL
    andrea lee
    Oct 19, 2025
    3.0
    Be aware when cashier is scanning , indian cashier guy scanned extra 5 items. I called him out on it and the difference was about $20.

Frequently Asked Questions About Renton Goodwill

What are the regular store hours for Renton Goodwill?

Renton Goodwill is open every day from 10:00 AM to 8:00 PM.

What are the drive-through hours at Renton Goodwill?

The drive-through is open daily from 10:00 AM to 7:00 PM.