Many customers expressed frustration over high prices for used items, often comparing them unfavorably to new retail prices.
Customer Service
Customer service experiences were mixed, with reports of rude staff and poor handling of returns and exchanges.
Store Condition
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Donation Experience
Several customers reported negative experiences when donating items, citing rude staff and poor service.
TR
Talia Rogers
Dec 29, 2025
3.0
Wish they had dressing rooms but maybe they will after construction!
EB
Edith Burdett-Evans
Nov 24, 2025
1.0
I can't believe how much the prices have soared! A year ago, I used to buy used puzzles at 2.99 each, now they are 9.99 up to 14.99 for a USED puzzle and you don't even know if it's complete!!
CV
Champ Vinitnantharat
Nov 19, 2025
3.0
Shopping experience is fine.
Donation experience is almost always terrible. At this point I probably just prefer taking stuff to the dump.
NA
Nene Abellada
Nov 11, 2025
3.0
My friends and I love shopping at the Renton Goodwill because of the great selection and cleanliness of the store. However, we had an unpleasant experience during our recent visit. One of my friends found a gown she really likes but the zipper was broken. When she asked an employee named Loidalyn if discount could be given due to damage she was rude and dismissive. She said, “ No extra discount because you are already senior”. ( It was senior day). Emphasizing the senior in an unkind way. It also appeared that she might be a supervisor as she was directing other employees - but her tone was loud and disrespectful. I hope the management can address this matter and provide her with guidance and training on professionalism and customer service. Her behavior was disappointing and not reflective of otherwise environment at the store. By the way the employee named Adam is 100% star. He helped us and always in good behavior, very accommodating and polite. Looking forward for him to become a manager.
AL
andrea lee
Oct 19, 2025
3.0
Be aware when cashier is scanning , indian cashier guy scanned extra 5 items. I called him out on it and the difference was about $20.
What are the regular store hours for Renton Goodwill?
Renton Goodwill is open every day from 10:00 AM to 8:00 PM.
What are the drive-through hours at Renton Goodwill?
The drive-through is open daily from 10:00 AM to 7:00 PM.
Does Renton Goodwill accept donations and what types?
Yes, Renton Goodwill acts as a donations center and accepts items including clothing for recycling.
Is Renton Goodwill wheelchair accessible?
Yes, Renton Goodwill offers wheelchair accessible parking for customers.
What payment methods are accepted at Renton Goodwill?
Payments can be made via debit cards and mobile NFC methods; cash only is not required.
Where is Renton Goodwill located?
Renton Goodwill is located at 3210 Northeast Sunset Boulevard, Renton, WA 98056, USA.
Are there any gyms near Renton Goodwill that customers can visit?
Yes, nearby gyms include Fitness 19 Renton, Highland Fitness & Performance, and Reign Fitness and Performance which customers can use before or after shopping.
What dining options are available near Renton Goodwill?
Customers can find nearby restaurants such as Taqueria El Taco Maestro, Plum Delicious Family Restaurant, and Mai Place Asian Bistro for meals before or after shopping.
Are there personal care services close to Renton Goodwill?
Yes, there are nail salons like Natural Nails and The Herbal Nail Spa, as well as hair salons such as Great Cuts For Hair and Tanning and Reyna Hair Salon nearby.
How can customers contact Renton Goodwill?
You can reach Renton Goodwill by phone at +1 425-264-0277 or visit their website at https://evergreengoodwill.org/locations/33-renton.