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Redmond Goodwill

3.9
(1276 reviews)

Business Details

15301 NE 24th St, Redmond, WA
98052, United States
(425) 649-2080
https://evergreengoodwill.org/locations/4-redmond

About

Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Redmond Goodwill
15301 NE 24th St, Redmond, WA
98052, United States

Hours

Reviews

3.9
1,276 reviews
5 stars
604
4 stars
327
3 stars
144
2 stars
72
1 star
129

What are people saying?

AI-generated from recent customer reviews

Selection

Customers appreciate the variety and unique items available, particularly in clothing and home goods.

Pricing

Many reviews express dissatisfaction with high prices for second-hand items, often comparing them unfavorably to retail prices.

Customer Service

Mixed feedback on customer service; while some staff are noted as friendly, others are described as rude or unhelpful.

Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Donation Experience

Customers have reported issues with the donation process, including inconsistent hours and unhelpful staff.
  • JK
    Jon Kasper
    4 days ago
    5.0
    One of the best Goodwills I’ve been to. Lots of clothes, and a ton of furniture and kitchenware!
  • MT
    MX T.
    5 days ago
    1.0
    On Wednesday 2/18/2026 at 2:00pm, I was shopping at Goodwill Redmond and I brought an item to Amazon return station inside this location. I had extremely BAD experience with a Cambodian Cashier lady. I scanned Amazon return code but it didn't work. After hitting Help button and waited 3-5 minutes but no one came. Then I asked a Cashier man and he told me to wait Cambodian lady. She was NOT helping at all but keep jelling at me. Her attitude was very rude, not acceptable especially as a Cashier who serves customer. From the first second she met me, she was raising her voice, no smile and cold face. I remained calm but she made me feel unrespectful in front of other customers surrounding. While I was searching her name by asking another employee and I wanted to talked to her supervisor, that lady asked me to forgive Cashier lady and told the Cashier lady is the only person of Cashier line who can deal with Amazon return machine and she is always overwhelmed because of no Cashier else can deal with imachine, her co-workers always asked her to work on Amazon machine. I understand the machine isn't working properly is not Goodwill's responsibility but This is NOT my problem and can not blame on it to explain her behavior to me. Your organization need to find a solution for Amazon machine and probably to have better training customers service to that cashier lady. I never come back to shop here.
  • KD
    K- Drex
    6 days ago
    5.0
    Have found some unique items considering size and location
  • CS
    Caden S
    Jan 31, 2026
    1.0
    I go to this location frequently, and as such, I’ve had the displeasure of having Renora as my cashier multiple times. Every time she rings up my items she seems to have such an attitude for no apparent reason. I understand goodwill’s mission of hiring those who otherwise may not be hired, but customers should still be able to expect decent service.
  • AR
    Ash Rasmusen
    Jan 25, 2026
    5.0
    Very friendly workers ... A little unorganized I really wanted a pair of shoes that didn't have a tag on them and they couldn't find out the price for me so I couldn't get them:( but they did however save my phone for me that I accidentally left in my cart thank god

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Certified February 22, 2026Yext Knowledge Graph
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