Many customers expressed dissatisfaction with the high prices of items, often comparing them unfavorably to retail prices and noting that many items are overpriced for second-hand goods.
Cleanliness and Organization
The store is generally reported as clean and well-organized, making it easier for customers to browse.
Customer Service
While some reviews praised friendly staff, there were multiple reports of rude or unprofessional behavior from employees, particularly during donation drop-offs and checkouts.
Selection Variety
Customers appreciated the variety of items available, including high-end brands, but noted that the quality can be hit or miss.
Donation Experience
Several customers reported frustrations with the donation process, including inconsistent hours and unhelpful staff.
AM
Andrew Murray
5 days ago
2.0
I had some gently-used electronics and even some unused electronics I didn't need. I drove around to the Donations area and they told me to drop them in a bin.... outside in the rain. I asked if there was a covered area where they won't get wet, but they just pointed to the bin as if I was wasting their time. So in they went. I'm not sure I'd buy anything electronic from this store after this.
KS
Kris Smith
Jan 3, 2026
4.0
One of the more of the cleaner Goodwills that I've been in. Good staff then customer service
RR
Ryan
Dec 30, 2025
1.0
One of the worst good will places in all of US.
Called them, and told them that we have a big sized TV to donate. Told them the size, with detailed dimension and how heavy it will be.
They told us that it will be no problem, and they will even helped us unload the tv.
But when we got there, they told us they don’t accept the TV even when we already called them the day before.
We insisted and they only accept the TV not the tv stand. They don’t even help us unload the tv too when they already promised on the phone.
What a lazy bunch of people working here.
RM
Rikki Minder
Dec 17, 2025
4.0
This is a really nice Goodwill. Very clean and several name brand clothing options. But like any Goodwill, their prices are kind of high especially noticeable for things that shouldn't cost that much used. Lots more selection here than other Goodwill's too.
SN
Sorin Neagu
Dec 9, 2025
3.0
There's some overpriced item ,
You can find at Costco cheaper.
What are the regular business hours of Redmond Goodwill?
Redmond Goodwill is open every day from 10:00 AM to 8:00 PM.
Does Redmond Goodwill have drive-through service and what are its hours?
Yes, Redmond Goodwill offers drive-through service daily from 10:00 AM to 7:00 PM.
Where is Redmond Goodwill located?
Redmond Goodwill is located at 15301 NE 24th St, Redmond, WA 98052, USA.
How can I contact Redmond Goodwill by phone?
You can reach Redmond Goodwill at +1 425-649-2080 or the alternate number +1 206-329-1000.
Does Redmond Goodwill accept mobile NFC payments?
Yes, Redmond Goodwill accepts mobile NFC payments, debit cards, and does not require cash only.
Does Redmond Goodwill offer wheelchair accessible parking?
Yes, wheelchair accessible parking is available at Redmond Goodwill.
Can I recycle clothing or electronics at Redmond Goodwill?
Yes, Redmond Goodwill offers recycling for clothing and electronics.
Is there a nearby place for fun activities or entertainment close to Redmond Goodwill?
Yes, Zero Latency VR Seattle, an amusement park and arcade, is close by for entertainment before or after your visit to Redmond Goodwill.
Are there dining options near Redmond Goodwill where I can eat?
Nearby dining options include Teapot Vegetarian House, a Chinese and Asian vegetarian restaurant, and Jersey Mike's Subs for sandwiches and fast food.
What nearby health and wellness services are available around Redmond Goodwill?
Nearby health and wellness options include Redmond Auto Accident Injury Chiropractic Clinic, Jeannette B. Birnbach hospital and chiropractor, and Mu Lan Foot Spa for massage therapy.