Redmond Goodwill

3.9
1265 reviews

About

Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Redmond Goodwill
15301 NE 24th St, Redmond, WA
98052, United States

Hours

Reviews

3.9
1,265 reviews
5 stars
598
4 stars
325
3 stars
144
2 stars
71
1 star
127

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with the high prices of items, often comparing them unfavorably to retail prices and noting that many items are overpriced for second-hand goods.

Cleanliness and Organization

The store is generally reported as clean and well-organized, making it easier for customers to browse.

Customer Service

While some reviews praised friendly staff, there were multiple reports of rude or unprofessional behavior from employees, particularly during donation drop-offs and checkouts.

Selection Variety

Customers appreciated the variety of items available, including high-end brands, but noted that the quality can be hit or miss.

Donation Experience

Several customers reported frustrations with the donation process, including inconsistent hours and unhelpful staff.
  • AM
    Andrew Murray
    5 days ago
    2.0
    I had some gently-used electronics and even some unused electronics I didn't need. I drove around to the Donations area and they told me to drop them in a bin.... outside in the rain. I asked if there was a covered area where they won't get wet, but they just pointed to the bin as if I was wasting their time. So in they went. I'm not sure I'd buy anything electronic from this store after this.
  • KS
    Kris Smith
    Jan 3, 2026
    4.0
    One of the more of the cleaner Goodwills that I've been in. Good staff then customer service
  • RR
    Ryan
    Dec 30, 2025
    1.0
    One of the worst good will places in all of US. Called them, and told them that we have a big sized TV to donate. Told them the size, with detailed dimension and how heavy it will be. They told us that it will be no problem, and they will even helped us unload the tv. But when we got there, they told us they don’t accept the TV even when we already called them the day before. We insisted and they only accept the TV not the tv stand. They don’t even help us unload the tv too when they already promised on the phone. What a lazy bunch of people working here.
  • RM
    Rikki Minder
    Dec 17, 2025
    4.0
    This is a really nice Goodwill. Very clean and several name brand clothing options. But like any Goodwill, their prices are kind of high especially noticeable for things that shouldn't cost that much used. Lots more selection here than other Goodwill's too.
  • SN
    Sorin Neagu
    Dec 9, 2025
    3.0
    There's some overpriced item , You can find at Costco cheaper.

Frequently Asked Questions About Redmond Goodwill

What are the regular business hours of Redmond Goodwill?

Redmond Goodwill is open every day from 10:00 AM to 8:00 PM.

Does Redmond Goodwill have drive-through service and what are its hours?

Yes, Redmond Goodwill offers drive-through service daily from 10:00 AM to 7:00 PM.