Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Puyallup, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
DO NOT BUY JEWLERY FROM THIS STORE . ESPECIALLY FROM SALE PERSON NAMED LE...... She will sell u lab created diamonds and tell u that they are natural. She will lie to ur face and tell u whatever u want to hear. DO NOT BUY JEWLERY HERE. The store Manager is also a rude old lady who got caught un a lie and try to backpeddle didnt like it when i called her out . She should probably join a knitting club instead. and going to bingo halls because customer service skills do not exist. Got my money back and WIL NEVER shop at JC Pennys again.
MS
Michael Smith
Mar 21, 2026
5.0
It is nice to find clothing that fits.
KK
Karen
Mar 7, 2026
5.0
Great
KB
Krystel Bell
Mar 2, 2026
2.0
*** i’ve edited this post with a response to the Customer Care team at the bottom since there’s no option to respond with a comment ***
I want to start by saying I really appreciated that my stylist was kind enough to squeeze me in after my original appointment was canceled. That meant a lot and I’m grateful for the accommodation.
Unfortunately, the final result wasn’t what I had asked for (I’ve included photos for reference). The cut doesn’t reflect the inspiration photo, and I ended up needing to adjust my bangs myself when I got home.
I’ve had mixed experiences here over the last few years and at $100, I was hoping for more consistency.
***Thank you for your response. At this point, I’m not comfortable contacting Customer Care to repeat the details of my experience. If JCPenney would like to address the situation, you’re welcome to reach out to me directly.
Since my appointment, the salon has contacted me twice to reschedule the balayage service that was originally planned, but there has been no acknowledgment of the haircut issue mentioned in my review. Unfortunately, the haircut itself is the main concern. My hair was cut so uneven to the point that I can’t even pull it into a ponytail. Because of that, there really isn’t anything that can be done right now other than letting it grow out.
Given this experience, I don’t feel comfortable having anyone at the same salon attempt to “fix” it. I shared my review simply to reflect my honest experience and to provide helpful feedback. If JCPenney would like to make an effort to resolve the situation, I’m open to hearing from you.***
What are the regular store hours for JCPenney in Puyallup, WA?
JCPenney in Puyallup is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is JCPenney located in Puyallup, Washington?
JCPenney is located at 3700 S Meridian St, inside the South Hill Mall, Puyallup, WA 98373.
What types of products can I find at JCPenney in Puyallup?
You can find kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney in Puyallup offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup services.
Which payment options are accepted at JCPenney in Puyallup?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is the JCPenney store in Puyallup wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Can I shop in-store as well as online at JCPenney?
Yes, JCPenney supports in-store shopping and also provides online shopping options through their website and app.
What are some nearby places to visit when shopping at JCPenney in South Hill Mall?
Nearby are Sephora inside JCPenney for beauty products, DSW Designer Shoe Warehouse for shoes, and Play Park South Hill Mall, a playground for children.
Where can I find food options near JCPenney in Puyallup?
You can visit Golden Corral Buffet & Grill and Old Country Buffet, both nearby restaurants offering American cuisine.
Are there places for beauty and relaxation near JCPenney in Puyallup?
Yes, nearby you can find Heavenly Beauty salon, Oriental Massage spa, AGAMÉ Beauté day spa, and The Sugar Case cosmetic and beauty supplies store.
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