Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Puyallup, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,222 reviews
5 stars
641
4 stars
319
3 stars
135
2 stars
61
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some praised for helpfulness while others reported rudeness and lack of assistance.
Store Condition
Generally clean and organized, but some areas, like jewelry displays, were noted as dirty or poorly maintained.
Product Availability
Customers expressed frustration over limited stock and sizes, particularly in clothing and shoes.
Pricing and Sales
Many customers appreciated the sales and discounts, but some felt prices were too high for the quality offered.
Checkout Experience
Long wait times at checkout were common, especially during busy periods, leading to customer dissatisfaction.
- SLSydney LOct 25, 20251.0Spent 30 minutes finding the right item, only to be told by the people at the register, "sorry our registers are down today". I recommended that they should probably let people know that when they walk into the store. The girl smirked at me, and said "we're doing our best." I said "I understand but we just wasted our time here when we could've gone somewhere else." The other male cashier goes, "it's not that serious, just chill out." JC Penney sucks as it is, but now I'm definitely not going back.
- PSpos060rem ;soq'qopOct 8, 20255.0The store looked bright and open.
- TSTetiana SavchukOct 3, 20254.0The store is nice but feeling that the store is going on more online than in person because not all sizes are available and stoked well. Overall the store is clean and well organized.
- KPKathy PierceSep 6, 20255.0I love Penny's always a good sale in jewelry
- MAMitzi Elena Anderson-CarvajalSep 4, 20255.0Hard to find store like this anymore. It's sad.
Frequently Asked Questions About JCPenney
What are the regular store hours for JCPenney in Puyallup, WA?
JCPenney in Puyallup is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is JCPenney located in Puyallup, Washington?
JCPenney is located at 3700 S Meridian St, inside the South Hill Mall, Puyallup, WA 98373.
What types of products can I find at JCPenney in Puyallup?
You can find kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney in Puyallup offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup services.
Which payment options are accepted at JCPenney in Puyallup?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is the JCPenney store in Puyallup wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Can I shop in-store as well as online at JCPenney?
Yes, JCPenney supports in-store shopping and also provides online shopping options through their website and app.
What are some nearby places to visit when shopping at JCPenney in South Hill Mall?
Nearby are Sephora inside JCPenney for beauty products, DSW Designer Shoe Warehouse for shoes, and Play Park South Hill Mall, a playground for children.
Where can I find food options near JCPenney in Puyallup?
You can visit Golden Corral Buffet & Grill and Old Country Buffet, both nearby restaurants offering American cuisine.
Are there places for beauty and relaxation near JCPenney in Puyallup?
Yes, nearby you can find Heavenly Beauty salon, Oriental Massage spa, AGAMÉ Beauté day spa, and The Sugar Case cosmetic and beauty supplies store.