Brand Certified
JCPenney
4.0(1277 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
625 Black Lake Blvd, Olympia, WA
98502, United States
Certified by JCPenney • Mar 01, 2026
(360) 754-8000
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/wa/olympia/clothing-stores-olympia-wa-814.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Olympia, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.0
1,277 reviews
5 stars
576
4 stars
358
3 stars
187
2 stars
74
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful, while others were criticized for being rude or unresponsive.
Store Conditions
Store cleanliness and organization received both positive and negative feedback, with some customers noting clean environments while others mentioned messy fitting rooms and bathrooms.
Product Availability
Customers expressed frustration over limited stock and availability of specific items, particularly in men's clothing and certain brands.
Sales and Discounts
Many customers appreciated the sales and discounts available, highlighting good deals on various items.
Checkout Experience
Long wait times at checkout were frequently mentioned, with complaints about insufficient cashiers during busy periods.
- TTTomboyFeb 20, 20261.0do they have no heating?? it was like 50 degrees in here today its horrendous. couldnt bother trying anything on as it was too cold to evwn consider taking clothes off.
- MQMike QuiggleFeb 14, 20264.0Unfortunately we were unable to find any Seahawks gear.
- TRTony ReFeb 11, 20265.0Very convienent. Plenty of pumps. No disiel. Plenty of parking. Clean. Has alot of simple items at go at Store. Also great coffee and snacks.
- AHAmy HartleyJan 31, 20263.0I like this JCPenney store and the associates are always helpful and friendly. The problem I have is that you can never get anyone to answer the phone, for any department or the operator. I have tried many times and it’s always the same. I have questions about an order I placed and picking it up. It would be nice and extremely helpful if they would have at least an operator that would answer the phone.
- MKMelissa KimballJan 17, 20265.0I always love the sales at JcPenney.
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Olympia, WA?
JCPenney Olympia is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday 10:00 AM to 8:00 PM, Saturday 10:00 AM to 9:00 PM, and Sunday 11:00 AM to 7:00 PM.
What types of products can I find at JCPenney Olympia?
You can find a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney Olympia offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup for your convenience.
What payment methods are accepted at JCPenney Olympia?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks.
Are JCPenney stores wheelchair accessible?
Yes, the Olympia JCPenney has wheelchair accessible entrances.
Where is JCPenney located in Olympia?
JCPenney is located at 625 Black Lake Blvd inside the Capital Mall in Olympia, WA 98502.
What nearby stores can I visit while shopping at Capital Mall with JCPenney?
Nearby stores include Bath & Body Works for beauty supplies, GameStop for electronics and games, and Shoe Dept. Encore for shoes and children's clothing.
Any nearby dining options close to JCPenney Olympia?
You can enjoy food nearby like Cinnabon Olympia bakery, Villa Pizza in the food court, or Keg Steakhouse & Bar for a steakhouse experience.
Are there any entertainment options near JCPenney Olympia?
Yes, Chuck E. Cheese offers pizza and arcade games, and there's also a playground within Capital Mall for family fun.
How can I shop online or use the JCPenney app?
Download the JCPenney app for mobile shopping and coupons at https://apps.apple.com/us/app/jcpenney-shopping-coupons/id925338276 or visit their website at https://www.jcpenney.com/.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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