Monroe Goodwill

3.9
577 reviews

About

Thrift StoreNon-Profit OrganizationDonations Center

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Monroe Goodwill
14751 Chain Lake Rd, Monroe, WA
98272, United States

Hours

Reviews

4.0
567 reviews
5 stars
250
4 stars
164
3 stars
79
2 stars
23
1 star
51

What are people saying?

AI-generated from recent customer reviews

Organization

The store is consistently noted for being clean and well-organized, making it a pleasant shopping experience.

Customer Service

Most customers report friendly and helpful staff, contributing to a positive atmosphere.

Donation Issues

Many customers express frustration with long wait times and staffing shortages in the donation area.

Pricing Concerns

A significant number of reviews highlight that prices are perceived as too high for second-hand items, often comparable to new retail prices.

Inventory Quality

While some customers find great treasures, others feel the inventory is sometimes lacking or overpriced.
  • JH
    Jane Heney
    1 day ago
    5.0
    The parking lot was full. Lots of people inside shopping. The place looked clean and lots of Christmas stuff (including Christmas 🎄 trees) for sale The only real problem I seen was clothes sizing is really off. Best to check thru all sizes. Also there was a long line of Cars (I believe)were dropping off donations. Good place to check out 😊👍 Prices were fair.
  • RR
    Red
    2 days ago
    1.0
    Prices are way high found same items on Amazon half the price and it gets delivered to my house why buys used when you can something new I use to come here until they overpriced most everything
  • SS
    S S
    6 days ago
    4.0
    I am new to Goodwill and just realized they have Monday color tags for $1.99. Its fun to look for items and you can find plenty of good items there. The staff is very nice. I gave 4 star because the restroom was very dirty amd smelly and for a store of that size you should offer a clean restroom. The items sold as new are usually more expensive than the market prices so only look for second hand items.
  • AD
    Ace Diamonds
    Nov 14, 2025
    4.0
    Too expensive goodwill prices are outrageous for used item they get for free
  • BS
    Beverly Smith
    Nov 10, 2025
    1.0
    The Monroe,WA Goodwill is beyond picky and rude. I will never try to donate there again. I would rather drive 30 minutes out of my way then deal with those snobby people

Frequently Asked Questions About Monroe Goodwill

What are the regular store hours for Monroe Goodwill?

Monroe Goodwill is open daily from 10:00 AM to 8:00 PM.

When is the drive-through service available at Monroe Goodwill?

Drive-through hours are from 10:00 AM to 7:00 PM every day of the week.