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Monroe Goodwill

3.9
(581 reviews)

Business Details

14751 Chain Lake Rd, Monroe, WA
98272, United States
(360) 794-6834
https://evergreengoodwill.org/locations/12-monroe

About

Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Monroe Goodwill
14751 Chain Lake Rd, Monroe, WA
98272, United States

Hours

Reviews

3.9
581 reviews
5 stars
251
4 stars
164
3 stars
80
2 stars
23
1 star
54

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with the high prices of items, often comparing them unfavorably to new retail prices.

Cleanliness and Organization

The store is frequently noted for being clean and well-organized, contributing to a positive shopping experience.

Customer Service

While some reviews mention friendly and helpful staff, there are also complaints about rude behavior and poor service during busy times.

Donation Process

Customers reported frustrations with the donation process, including long wait times and inconsistent acceptance of items.
  • BL
    B L
    Jan 26, 2026
    1.0
    I’ve never been to a more expensive Goodwill than this one, and I have been to a lot of them. I get that they’re trying to get money for their job training program but the whole point of thrifting is to find deals, not pay the same (or more) as consignment or online. Charging $100 for a dress that you got for free is insane. Charging $50 for a BASKET you got for free is robbery. Charging $40 for a small statue that was donated, for free, is totally wild. I truly hope whoever is doing the pricing at this store considers pricing items lower because the prices at this particular store are beyond unfair. It’s a Goodwill not a consignment store. The job training program can still receive plenty of money without ripping off your customers. And no, I won’t be asking for a price reduction if 90% of what is in the store is more expensive than even the Seattle and Bellevue Goodwills. It’s not fair to put it on the customer when it’s the pricing manager who is over pricing the vast majority of items in the store.
  • SH
    Shelly Holland
    Dec 31, 2025
    5.0
    Sooooo many cute shoes in size 71/2 on Monday! (Which happened to be $1.99 tag day.) Just saying! 👡
  • SR
    shayla roxs
    Dec 19, 2025
    1.0
    Expensive for items that are not even worth the price, very hard to negotiate with them when items are dirty to get a small discount, employees are not very friendly either.
  • DL
    Danielle Di Lucca
    Dec 12, 2025
    3.0
    Definitely short-staffed during my most recent visit. Plus, the cashier was constantly touching her face and neck, which from my training would indicate someone who has not been skillfully trained to behave in a polite manner consistent with working with the public. Not to mention how downright unsanitary it is. I was not impressed.
  • JH
    Jane Heney
    Nov 22, 2025
    5.0
    The parking lot was full. Lots of people inside shopping. The place looked clean and lots of Christmas stuff (including Christmas 🎄 trees) for sale The only real problem I seen was clothes sizing is really off. Best to check thru all sizes. Also there was a long line of Cars (I believe)were dropping off donations. Good place to check out 😊👍 Prices were fair.

Frequently Asked Questions About Monroe Goodwill

What are the regular store hours for Monroe Goodwill?

Monroe Goodwill is open daily from 10:00 AM to 8:00 PM.

When is the drive-through service available at Monroe Goodwill?

Drive-through hours are from 10:00 AM to 7:00 PM every day of the week.

Brand Certified Facts from Monroe Goodwill

Monroe Goodwill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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