Monroe Goodwill

3.9
579 reviews
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Business Details

14751 Chain Lake Rd, Monroe, WA
98272, United States
(360) 794-6834
https://evergreengoodwill.org/locations/12-monroe
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About

Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Monroe Goodwill
14751 Chain Lake Rd, Monroe, WA
98272, United States

Hours

Reviews

3.9
569 reviews
5 stars
250
4 stars
164
3 stars
80
2 stars
23
1 star
52

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with the high prices for used items, often comparing them unfavorably to new retail prices.

Staff Friendliness

Overall, customers reported positive experiences with staff, noting their friendliness and helpfulness during visits.

Cleanliness and Organization

The store is frequently described as clean and well-organized, contributing to a pleasant shopping experience.

Donation Process

Customers highlighted significant frustrations with the donation process, including long wait times and perceived rudeness from staff.

Inventory Quality

While some customers found great items, others noted that the quality and selection can be inconsistent, with some items being described as junk.
  • SH
    Shelly Holland
    Dec 31, 2025
    5.0
    Sooooo many cute shoes in size 71/2 on Monday! (Which happened to be $1.99 tag day.) Just saying! 👡
  • SR
    shayla roxs
    Dec 19, 2025
    1.0
    Expensive for items that are not even worth the price, very hard to negotiate with them when items are dirty to get a small discount, employees are not very friendly either.
  • DL
    Danielle Di Lucca
    Dec 12, 2025
    3.0
    Definitely short-staffed during my most recent visit. Plus, the cashier was constantly touching her face and neck, which from my training would indicate someone who has not been skillfully trained to behave in a polite manner consistent with working with the public. Not to mention how downright unsanitary it is. I was not impressed.
  • JH
    Jane Heney
    Nov 22, 2025
    5.0
    The parking lot was full. Lots of people inside shopping. The place looked clean and lots of Christmas stuff (including Christmas 🎄 trees) for sale The only real problem I seen was clothes sizing is really off. Best to check thru all sizes. Also there was a long line of Cars (I believe)were dropping off donations. Good place to check out 😊👍 Prices were fair.
  • SS
    S S
    Nov 17, 2025
    4.0
    I am new to Goodwill and just realized they have Monday color tags for $1.99. Its fun to look for items and you can find plenty of good items there. The staff is very nice. I gave 4 star because the restroom was very dirty amd smelly and for a store of that size you should offer a clean restroom. The items sold as new are usually more expensive than the market prices so only look for second hand items.
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Frequently Asked Questions About Monroe Goodwill

What are the regular store hours for Monroe Goodwill?

Monroe Goodwill is open daily from 10:00 AM to 8:00 PM.

When is the drive-through service available at Monroe Goodwill?

Drive-through hours are from 10:00 AM to 7:00 PM every day of the week.