The store is consistently noted for being clean and well-organized, making it a pleasant shopping experience.
Customer Service
Most customers report friendly and helpful staff, contributing to a positive atmosphere.
Donation Issues
Many customers express frustration with long wait times and staffing shortages in the donation area.
Pricing Concerns
A significant number of reviews highlight that prices are perceived as too high for second-hand items, often comparable to new retail prices.
Inventory Quality
While some customers find great treasures, others feel the inventory is sometimes lacking or overpriced.
JH
Jane Heney
1 day ago
5.0
The parking lot was full. Lots of people inside shopping. The place looked clean and lots of Christmas stuff (including Christmas 🎄 trees) for sale
The only real problem I seen was clothes sizing is really off. Best to check thru all sizes. Also there was a long line of Cars (I believe)were dropping off donations. Good place to check out 😊👍
Prices were fair.
RR
Red
2 days ago
1.0
Prices are way high found same items on Amazon half the price and it gets delivered to my house why buys used when you can something new I use to come here until they overpriced most everything
SS
S S
6 days ago
4.0
I am new to Goodwill and just realized they have Monday color tags for $1.99. Its fun to look for items and you can find plenty of good items there. The staff is very nice. I gave 4 star because the restroom was very dirty amd smelly and for a store of that size you should offer a clean restroom. The items sold as new are usually more expensive than the market prices so only look for second hand items.
AD
Ace Diamonds
Nov 14, 2025
4.0
Too expensive goodwill prices are outrageous for used item they get for free
BS
Beverly Smith
Nov 10, 2025
1.0
The Monroe,WA Goodwill is beyond picky and rude. I will never try to donate there again. I would rather drive 30 minutes out of my way then deal with those snobby people
What are the regular store hours for Monroe Goodwill?
Monroe Goodwill is open daily from 10:00 AM to 8:00 PM.
When is the drive-through service available at Monroe Goodwill?
Drive-through hours are from 10:00 AM to 7:00 PM every day of the week.
Where is Monroe Goodwill located?
Monroe Goodwill is located at 14751 Chain Lake Rd in Monroe, WA 98272, United States.
Does Monroe Goodwill accept donations?
Yes, Monroe Goodwill accepts donations and encourages you to shop or donate today via their website.
What payment methods are accepted at Monroe Goodwill?
Monroe Goodwill accepts debit cards and mobile NFC payments; cash is not required.
Is Monroe Goodwill wheelchair accessible?
Yes, Monroe Goodwill has wheelchair accessible parking available.
Does Monroe Goodwill offer in-store shopping?
Yes, Monroe Goodwill provides in-store shopping services.
Which nearby places can I visit before or after shopping at Monroe Goodwill?
You might want to visit Goodwill Industries International, Inc., Highlander NW for deck and railing sales, or Monroe Crafting for arts and crafts nearby.
Are there nearby services to help with home maintenance around Monroe Goodwill?
Yes, nearby you'll find Renew Electric, BG Master Landscaping, and Pacific Home Maintenance for various home services.
What local fitness or health options are close to Monroe Goodwill?
You can visit Pursuit Fitness, Healthy Family Chiropractic, and Yin and Yang Massage for fitness and health services near Monroe Goodwill.