JCPenney

4.1
488 reviews

Business Details

(360) 659-1690

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Marysville, WA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
151 Marysville Towne Ctr, Marysville, WA
98270, United States

Hours

Reviews

4.1
488 reviews
5 stars
254
4 stars
121
3 stars
61
2 stars
28
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions with specific employees.

Store Organization

Several reviews noted that the store is well-organized and clean, making it easier to find items.

Product Selection

Customers expressed mixed feelings about the product selection, with some appreciating the variety while others found it lacking, particularly in women's clothing.

Checkout Experience

Multiple reviews mentioned slow checkout processes and issues with cashiers, indicating a need for improvement in efficiency.

Store Hours

Customers expressed frustration with inconsistent store hours and difficulty reaching the store by phone.
  • KS
    kelly smith
    Feb 7, 2026
    5.0
    came in did our business and left quickly and easy
  • EM
    Elaine M.
    Feb 3, 2026
    5.0
    The hairdresser was straight forward kind AMC fine Funny. I recommend Jennifer by far. She's been a hairdresser for over 30 Yrs. She knows what's she doing. You won't go wrong worth Jennifer. My perms turned out perfect. Thank you Jennifer.
  • SW
    Shirley Windau
    Jan 27, 2026
    4.0
    Today I went to purchase men's jewelry in their store. This lady who assisted me couldn't figure out how to apply the discount. She redid the whole thing 3 times because she tries to put me on jc penny credit card. Anyways to make the long story short I end up just paying the the sale price and tax without the $35 discount when you get approved for their card. She said okay everything is good but the receipt doesn't show she applied the $35. I left the store without making a comment, it's embarrassing for her age that she works there and can't do simple math. So I'll just leave it here.
  • JJ
    Jo
    Jan 24, 2026
    5.0
    Thank goodness this store is still around. Harder and harder to find a brick and mortar.
  • GT
    Gil Trujillo
    Dec 10, 2025
    1.0
    The cashier's just seem to carrying on talking and talking and talking. Doing everything except MOVE CUSTOMERS, CASHING SHOULD BE DONE IN A RESPECTABLE TIME.Cashiers just talking and talking and talking and talking and talking about....

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Marysville, WA?

JCPenney in Marysville offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the operating hours for JCPenney in Marysville?

JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
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