Shane Co.

4.6
1075 reviews

About

Jewelry Store
At Shane Co., we’re Seattle's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Shane Co.
18833 28th Ave W, Lynnwood, WA
98036, United States

Hours

Reviews

4.6
1,075 reviews
5 stars
881
4 stars
96
3 stars
32
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, creating a welcoming atmosphere.

Product Knowledge

Associates demonstrated deep knowledge of jewelry, gemstones, and customization options, helping customers make informed decisions.

No Pressure Sales

Customers appreciated the non-commissioned sales approach, which allowed for a relaxed shopping experience without feeling pressured to buy.

Quality of Products

The jewelry quality received high marks, with many customers expressing satisfaction with their purchases and the craftsmanship.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service delays and trade-in policies.
  • ME
    Macy Evans
    Nov 10, 2025
    5.0
    Rosa did an amazing job helping my partner and I choose an engagement ring and wedding band that we love. She explained everything thoroughly, and we left with no questions. We’re so grateful for her guidance and highly recommend her to anyone shopping for rings.
  • LK
    Lisa KC
    Nov 5, 2025
    5.0
    Fantastic service, they stand behind their jewelry 100%
  • MB
    MICHAEL Bond
    Nov 1, 2025
    5.0
    Excellent service again, Rebecca was great . Thanks
  • DD
    Danielle
    Oct 27, 2025
    5.0
    Julia was wonderful and attentive in helping my fiancé and I find the perfect wedding band! We had been to at least 3 other jewelers for this same purpose and Shane Co. stood out above the rest, we loved our experience there and will be highly recommending to our friends and family 💗
  • CT
    Cindy Thapa
    Oct 10, 2025
    5.0
    I recently visited Shane Co. in Lynnwood, and had the pleasure of working with Ngoc Tran as my sales representative. My mom and I were incredibly impressed by her deep knowledge of gold bangles and the quality of diamonds. Ngoc was extremely patient with both of us, taking the time to educate us in a friendly and approachable way. She was creative and thoughtful in helping us design the perfect bracelet for my mom—truly a special experience. What stood out most was her professionalism and how genuinely refreshing it was to work with someone who listened to our needs. Her service left such a positive impression that I’ll definitely be coming back. Highly recommend asking for Ngoc if you’re visiting Shane Co.!

Frequently Asked Questions About Shane Co.

What types of jewelry does Shane Co. offer?

Shane Co. offers a wide range of jewelry including engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.

Does Shane Co. provide any warranty on their jewelry?

Yes, all fine jewelry purchased at Shane Co. is protected by their free unmatched lifetime warranty.