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Nordstrom Alderwood Mall

4.3
(2454 reviews)

Business Details

3200 184th St SW, Lynnwood, WA
98037, United States
(425) 771-5755
https://www.nordstrom.com/store-details/nordstrom-alderwood-mall

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Alderwood Mall. Enjoy the convenience of in-store pick-up! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Nordstrom Alderwood Mall
3200 184th St SW, Lynnwood, WA
98037, United States

Hours

Reviews

4.3
2,454 reviews
5 stars
1,480
4 stars
551
3 stars
235
2 stars
83
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of attentiveness.

Store Environment

The store is generally described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.

Product Selection

Customers appreciate the wide selection of products available, although some express disappointment in the pricing and availability of certain sizes.

Dining Experience

The Nordstrom Cafe receives positive remarks for its food quality, particularly the crab bisque, although service can be slow.
  • KC
    Kathleen Croll
    Feb 22, 2026
    5.0
    The Alderwood staff are always professional and keep me coming back. I appreciate all their work.
  • IL
    Ingrid Lid
    Feb 21, 2026
    5.0
    Christian at the free people counter was the best helped me and my family out with everything, very nice that man deserves a raise!
  • EJ
    Eugene Joo
    Feb 17, 2026
    1.0
    I recently visited Nordstrom with an item I purchased years ago that was never worn. I simply wanted to explore possible alternative options, as my mom has left the jacket sitting in closet for years and it is a pricey jacket (over 900 dollars MSRP) I fully understand that, given the time since purchase, a return or exchange may not be possible. That wasn’t the main issue. What was disappointing was the customer service experience in the kids department. The male department manager and another female associate were rude and dismissive from the start. Before taking the time to understand my concern, it felt as though they were more focused on questioning whether the item was stolen and whether helping me would benefit their internal goals. As someone who previously worked for Nordstrom, I expected a higher standard of service. Even if the answer is “no,” there’s a way to communicate that with professionalism and care. Unfortunately, this experience has changed how I view the brand. I’ll be taking my business elsewhere and will encourage my friends and family to consider other options as well.
  • ST
    Skyler Thompsen
    Feb 12, 2026
    2.0
    Cologne lady told me to stop testing the tester colognes they had out because “her head hurt” complete joke of customer service and blatantly rude. How do you expect a customer to pick which cologne they want if there not aloud to smell the tester’s YOUR establishment left out to be sampled. I am a regular customer here and have bought tons of fragrances here in the passed without an issue the lady who was disrespectful was a lady with an accent the other lady is always nice
  • HP
    Hristina Popova
    Jan 31, 2026
    2.0
    I asked if a jacket came in petite sizes. The associate was very confused and said yes, it comes in XXS. Then I had to explain that petites is a whole different size range for shorter folks, at which point it turned out no, the jacket doesn't come in those sizes. It feels like associates should know that petite sizing exists??

Frequently Asked Questions About Nordstrom Alderwood Mall

What types of clothing does Nordstrom Alderwood Mall offer?

Nordstrom Alderwood Mall offers clothing for men, women, and children, including a wide selection of designer apparel and accessories.

Can I pick up my online order in the store?

Yes, Nordstrom Alderwood Mall provides the convenience of in-store pick-up for your online purchases.

Brand Certified Facts from Nordstrom Alderwood Mall

Nordstrom Alderwood Mall partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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