Customers consistently praised the staff for being friendly, helpful, and knowledgeable.
Selection Variety
The store offers a wide selection of books, games, and collectibles, with many customers expressing satisfaction with the variety available.
Pricing Concerns
Several reviews mentioned that prices for used items can be higher than expected, leading to mixed feelings about value.
Customer Service Issues
Some customers reported negative experiences with staff, particularly regarding the selling process and perceived rudeness.
Store Atmosphere
The store is described as clean and well-organized, providing a pleasant browsing experience.
ZC
Zachary Christopher
4 days ago
4.0
seem to buy books pretty regularly,.. and pay a healthy price for them ! 😀
RD
R D
6 days ago
1.0
They got rid of the international section in dvds which was my go to section. Staff says their “mixed in” now. How do you mix in titles into alphabetical order with other languages?
And why ruin a good thing? Seems like they are against having access to movies from other cultures…
TM
Takashi Merken
Nov 4, 2025
5.0
Like most locations of this chain, I've always enjoyed visiting them. Wide selection of many items including books of all genres, movies, music, and more. While the PC gaming section has dwindled a bunch from the early days (a change of the times/industry that can't be helped) it's always worth a quick stop to see what's new and on sale for a good price. The people working here are also always fun to interact with and get assistance from when you want to find something.
JH
Jennifer Hansen
Oct 16, 2025
5.0
This is one of my favorite places to shop. Everyone is so nice & helpful. It’s also a great place to trade in your unused or old books & games.
CP
Cindy Ptasnik
Oct 10, 2025
5.0
Went in to search for Board Books for infants. Found se real in good shape for me to "read" with my new grandson. Relaxed atmosphere allowed me to browse to my hearts content. Sections were clearly marked so I could find the books I was searching for including parenting and cooking titles. Prices were in line with what I expected to pay for used books-- better than buying new. Prompt attention at the cash register helped me get on my way to my next errands. Would definitely shop here again.