Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rudeness in specific instances.
Pricing Issues
Several reviews highlighted concerns about high prices for used books and media, with some feeling that the buyback offers were unfair.
Selection Variety
Customers appreciated the wide selection of books and collectibles available, noting that the store often has unique and interesting items.
Customer Experience
While many enjoyed their visits, there were notable complaints about specific negative experiences, particularly regarding customer service and store policies.
CR
Christina R
4 days ago
1.0
Don’t plan on going here if you want to sell or donate books!!! They told me it would take 45 minutes just to look at them which is fine but said I couldn’t leave the store and come back! I just wanted to go next door. I took the books and left as they wouldn’t let me leave them and thank God I did, when I was walking out another customer said he had to be stuck in that store for 2 hours for them to look at books!! The two in the back checking books were extremely rude as well, will definitely not be returning there!
LW
Louise Wagner
Feb 25, 2026
5.0
Knowledgeable and friendly staff. Good selection of books on various subjects. Reasonable buy back book program.
IB
Ian Bangs
Feb 10, 2026
5.0
They had two copies of what I was looking for. Friendly staff helped me find it.
EA
Edward Alex
Jan 31, 2026
2.0
It's incredibly overpriced on the whole at this point. Sometimes some things are priced reasonably. But overall not worth my time unfortunately.
JJ
John
Jan 10, 2026
1.0
Great to buy from but be cautious that they only pay 10% or less than their resale price.