Business Details
About
Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Nordstrom Rack The Village at Totem Lake
12520 Totem Lake Blvd NE, Kirkland, WA
98034, United States
Hours
Reviews
4.1
1,089 reviews
5 stars
538
4 stars
299
3 stars
143
2 stars
59
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised helpful and friendly service, others reported rude interactions and poor assistance.
Store Organization
Many reviews noted that the store is often messy and unorganized, making it difficult to shop.
Product Selection
Customers expressed dissatisfaction with the limited selection of items, particularly in men's and children's clothing, and noted that inventory is becoming thinner.
Pricing
While some customers found good deals, others felt that prices were still high for the quality of items offered.
Shopping Experience
The store is described as busy and crowded, which can detract from the shopping experience.
- LMLisa-Marie MoonDec 19, 20253.0Lots to choose from. Sales always happening. Store is a bit crowded.
- AAAmy AcaiDec 16, 20253.0A little unorganized and messy but if you aren't doing anything or on a time crunch it's ok.
- BNBogdan NordDec 14, 20251.0I wanted to buy two items, shoes and a dress shirt. I put my number apparently, I don’t have an account. The person asking me for an ID to create an account. I go to my car to get my driver license. Everyone has Apple Pay who carries their cards with them. Go to my car, get the wallet, come back to put my info in. I apparently was putting my info in for a credit card which maybe there was miscommunication but I didn’t consent for that, found out when she asked for SSN. I was like wtv don’t want it. Then was going to pay without the discount. And when I wanted to pay she was like here are your items I kept when you went to your car. I was like, “where is my dress shirt?” She like “what?” I give her two items to hold to only give me one back to buy. So became even more upset after miscommunication, on top of losing my dress shirt. It was one probably of its last. And I didn’t wanted to spend another 40 mins maybe looking for it again. I gave up and just took the shoes. I didn’t even came for the shoes, I came for a black dress shirt. Which even made it more upset.
- AYA YDec 9, 20255.0Picked up an online order and Sandra helped me out. She was very sweet.
- DXDictator XiDec 5, 20254.0The first Nordstrom rack I visited traveling in WA . Hoke men’s shoes were on sale, while the price was not reasonable
Frequently Asked Questions About Nordstrom Rack The Village at Totem Lake
What are the opening hours of Nordstrom Rack The Village at Totem Lake?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Special holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Nordstrom Rack offer in-store pickup for online orders?
Yes, Nordstrom Rack at The Village at Totem Lake offers in-store pickup service.
What types of products can I find at Nordstrom Rack The Village at Totem Lake?
You can find women’s, men’s, and children’s apparel, shoes, accessories, handbags, beauty products, home goods, and baby essentials—all at up to 70% off the original prices.
What payment options are accepted at Nordstrom Rack The Village at Totem Lake?
The store accepts various payment options including Afterpay, American Express, Apple Pay, Cash, Check, Discover, Mastercard, Visa, Samsung Pay, Android Pay, and contactless payments.
Where is Nordstrom Rack The Village at Totem Lake located?
It is located at 12520 Totem Lake Blvd NE, Kirkland, WA 98034, USA, inside The Village at Totem Lake shopping plaza.
What are some nearby grocery stores to Nordstrom Rack The Village at Totem Lake?
Nearby grocery options include Whole Foods Market, Trader Joe's, Sandwich, and Perk Up Juice & Coffee, which are convenient for shoppers who want to combine errands or grab a snack before or after shopping.
Are there dining options near Nordstrom Rack The Village at Totem Lake?
Yes, nearby dining options include Chipotle Mexican Grill for fast Tex-Mex food, Cafe Veloce for Italian and cafe fare, and Mendocino Farms for salads and sandwiches.
Which nearby stores offer mobile phone services close to Nordstrom Rack?
Nearby mobile phone stores include T-Mobile, Verizon, and the AT&T Store, making it convenient to manage your mobile needs while shopping at The Village at Totem Lake.
Does Nordstrom Rack The Village at Totem Lake sell designer fragrances?
Yes, Nordstrom Rack offers designer fragrance products including fine fragrances, perfume, and cologne as part of their beauty and cosmetics selection.
Can I shop for baby clothing and essentials at Nordstrom Rack The Village at Totem Lake?
Yes, the store offers a range of baby gear, essentials, and clothing including baby shower gifts and toddler apparel.