Juanita Goodwill

3.9
609 reviews
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Business Details

9826 NE 132nd St, Kirkland, WA
98034, United States
(425) 823-7430
https://evergreengoodwill.org/locations/85-juanita
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About

Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Juanita Goodwill
9826 NE 132nd St, Kirkland, WA
98034, United States

Hours

Reviews

3.9
600 reviews
5 stars
277
4 stars
157
3 stars
76
2 stars
21
1 star
69

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with high prices, feeling they are often higher than expected for donated items.

Staff Friendliness

The staff is frequently described as friendly and helpful, contributing positively to the shopping experience.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, making it easier for customers to browse.

Donation Experience

Customers reported frustrations with inconsistent donation hours and policies, leading to difficulties in donating items.

Selection Concerns

Several reviews mentioned that the selection of items, particularly in key departments, was lacking or felt meager.
  • KL
    Kevin Long
    Jan 4, 2026
    2.0
    Terrible smell. Needs more ventilation
  • EF
    Elisabeth Friesen
    Jan 1, 2026
    5.0
    The employees are helpful and friendly, the store is tidy and well-stocked, and the prices are reasonable.
  • IM
    Isaac Marleau
    Dec 18, 2025
    4.0
    This is a awesome goodwill, wide arrange of different things, organized and clean!
  • TT
    Theresa
    Dec 1, 2025
    4.0
    Great store. Easy to get to and the community has been supported by the great people involved.
  • SQ
    Shannon Knauss Q.B.E.
    Nov 19, 2025
    3.0
    A small goodwill but generally well stocked but now they seem to be putting anything that might be good onto the online auction site. It is probably a corporate directive based on profit and greed but you would think that management might save some more things for their loyal walk in customers. They dont even have a case anymore for collectibles or anything they might put a higher price on. No more designer labels, better jewelry, sunglasses, antiques, purses, wallets, beauty products, the secret list of things they dont sell anymore is probably extensive. The days of finding a treasure are over. They have hired better eyes to make sure the good donations get sorted out and sent away. It is very obvious to long time shoppers. People still donate great stuff but who gets it? There is now a chain of people deciding where it gets spirited off to. Great for goodwill corporate but did the employees get raises when all shirts got priced to $9.99 -$12.99 ? Nope! Sure they give people minimum wage jobs but is it a dream job? Do employees ever feel the need to spirit away items or run their own resale business on the side, yep, everyday. I wont name names but every store has someone doing a side hustle. Treat your employees better and you could have better employees, not desperate and willing to break rules just to survive. It is nice that they employ developmentally challenged at donations, they follow rules better. Watch for the slick guy at donations and he will for sure be sorting on the side.
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Frequently Asked Questions About Juanita Goodwill

What are the regular store hours for Juanita Goodwill?

Juanita Goodwill is open daily from 10:00 AM to 8:00 PM.

When is the drive-through service at Juanita Goodwill available?

The drive-through is open every day from 10:00 AM to 7:00 PM.