Open since 2013, Sportsman’s Warehouse in Kennewick, WA is near the confluence of the Columbia, Snake, and Yakima Rivers. National Gunsmithing services are now available! If you like hunting, we’re here to get you all set up with everything you need. Popular pursuits include bear, elk, dove, pheasant, turkey, waterfowl, whitetail and mule deer. If fishing is more your speed, we have all of your tackle to catch the bass, salmon, steelhead, or walleye that you’re after. We also carry plenty of supplies for kayaking, camping, backpacking, or hiking. Our shop services are available to spool reels, replace rod tips, clean reels, mount and boresight rifle scopes, cut arrows, tune bows in our 10-yard archery lane, and anything covered by your Firearm Service Plan. No matter the weather or time of year, we’ve got the seasonal accessories to fit your outdoor adventure. While you’re in the area, be sure to check out local events like the river cruises, wine tours, Benton County Rodeo, and Water Follies.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being dismissive or untrained.
Long Wait Times
Many customers reported long wait times at the gun counter and checkout lines, often due to understaffing.
Product Availability
Customers expressed frustration over items being out of stock or discrepancies between online availability and in-store inventory.
Store Organization
The store is generally noted for being clean and well-organized, but some customers found it difficult to locate items or received inadequate assistance.
Pricing Issues
Several reviews mentioned concerns about pricing, including being charged incorrectly or finding better deals elsewhere.
MD
Matthew D.
1 day ago
5.0
I highly recommend Zach at Sportsman's Warehouse for anyone shopping for firearms—he’s exceptionally knowledgeable and genuinely helpful. I came in with a long list of questions about both rifles and pistols; he patiently walked me through the pros and cons of each option, clearly explaining features and real-world performance without ever pushing the most expensive models. Thanks to his honest guidance and deep product knowledge, I walked out with the perfect firearm for my needs and stayed well within my budget. Outstanding customer service that made the whole experience easy and enjoyable!
KT
Katie Thompson
3 days ago
5.0
I recently purchased a firearm from this store and Zach was very knowledgeable, patient, and professional. He helped me choose a firearm that fit my needs perfectly and I really appreciated how he took the time to explain safe handling as well as which firearm was best for me. Zach's customer service was great!
NH
nathan hepfer
3 days ago
5.0
Your salesman Zach is wise WELL beyond his years. I've been shooting for nearly 4½ decades and this man, half my age, kept pace like he's been shooting since he could walk.
He's patient, professional, and articulate. I'm coming to Sportsman's for all of my outdoor needs. Even if it's just to spend some time with their new resident marksman.
HH
Hayden Hathaway
4 days ago
5.0
After doing some research, I purchased a gun, scope, and mounts. Wanting to get into long range shooting. Zach helped assemble the gun and also gave me great insight into the sport of long range competition shooting. And suggestions on what would be helpful for accessories on my build. Very helpful! It seems like most of the men behind the counter at the arms section were knowledgeable in their field (Unlike people at Home Depot.) I have always gotten my guns shipped here. And will always show my support for the store. Thanks again for the great service.
TC
treven cabrera
Nov 4, 2025
5.0
Jose deserves serious recognition for the way he helped me out with my Glock 19 and Glock 43x purchase. From the moment I walked in, he was super attentive, knowledgeable, and genuinely passionate about what he does. He broke down all the details, and answered every question I had with confidence, and made the entire process smooth and stress free. It’s rare to find someone who combines professionalism with such a laid back and approachable vibe, but Jose nailed it perfectly. You can tell he really cares about helping people get exactly what they want and making sure they leave fully satisfied. This was easily one of the best customer service experiences I’ve had anywhere and at Sportmans warehouse and because of him, I’ll definitely be coming back for future purchases. Five stars all the way for Jose.
What types of outdoor activities does Sportsman's Warehouse support with its products?
The store caters to hunting (e.g., bear, elk, dove), fishing (e.g., bass, salmon), kayaking, camping, backpacking, and hiking with various outdoor gear and supplies.
Are there firearms gunsmithing services available at Sportsman's Warehouse in Kennewick?
Yes, National Gunsmithing services are available at this location, including mounting and boresighting rifle scopes, among others.
What payment methods does Sportsman's Warehouse in Kennewick accept?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Is Sportsman's Warehouse in Kennewick accessible for individuals using wheelchairs?
Yes, the store has a wheelchair accessible entrance and parking.
What are some nearby places to visit or eat around Sportsman's Warehouse in Kennewick?
Nearby you can find several restaurants and food trucks such as Coba Fam, Gray's Wings & Things, KC's Biscuits and BBQ, and Brady's Brats and Burger, perfect for meals before or after your store visit.
Are there other sporting or outdoor gear stores close to Sportsman's Warehouse in Kennewick?
Chacos, a shoe store specializing in outdoor footwear, and Famous Footwear are nearby for additional outdoor apparel and footwear needs.
What local events near Sportsman's Warehouse might be of interest to outdoor enthusiasts?
Local events include river cruises, wine tours, Benton County Rodeo, and Water Follies, offering great activities to complement your outdoor adventures.
Where can customers find postal or shipping services near Sportsman's Warehouse?
The UPS Access Point location nearby serves as a shipping center and post office, convenient for package sending or receiving around your visit.