Business Details
About
Shopping Mall
Bringing Macy's, JCPenney, Barnes & Noble, HomeGoods, Dick's Sporting Goods, Boot Barn and more to the Tri-Cities (Richland, Kennewick, Pasco), Southeastern Washington, and Oregon shoppers.
Columbia Center is an all-in-one destination of over 125 shopping, dining and entertainment options. Including: a vibrant kid friendly play area; vast indoor shopping mall, food court, attached outside walking mall, and surrounding strips of dining, like Twigs Bistro & Martini Bar. Contributing to the community with everything from fashion apparel and jewelry to shoes, beauty products and home appliances.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
5,516 reviews
5 stars
2,878
4 stars
1,543
3 stars
772
2 stars
156
1 star
167
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the restrooms and food court.
Customer Service
The mall management received praise for their responsiveness to customer concerns, although some customers reported negative experiences with kiosk employees.
Store Variety
Customers appreciated the variety of stores available, noting that the mall has a good selection for different shopping needs.
Atmosphere
The mall was described as lively and vibrant, with many events and a nostalgic feel, though some found it overwhelming due to crowds.
Pricing
Several reviews mentioned that prices were on the higher side, which affected the overall shopping experience.
- MBMelissa Barajas6 days ago2.0For the amount of rent they charge their tenants, they should be able to fix the lighting in the bathrooms near the food court. The new flooring looks good but the entire mall needs an overhaul.
- ARA RoNov 5, 20255.0Was visiting for a wedding and had to go shopping for some clothes very clean inside and out and plenty of parking.
- BTBen TabayoyonOct 28, 20255.0No Kings protest was very encouraging for our democracy.
- FAFoxy ArtsOct 18, 20251.0I have been shopping in this mall for many years. I have seen several changes in stores and kiosks. I have only had one issue, it was quickly resolved after I contacted the manager of the mall. The store employee was very pushy and refused my return after I realized they had lied to me about the item and selling counterfeit skin care with fake reviews on the products websites and many more shady practices. After doing some digging on the internet I found several of these stores around the US that have been closed for the same reasons. The mall manager handled the situation and I was able to get a refund, before contacting him I was getting no where with the store employee. If you have an issue with this store or any of the stores, contact the manager. There is also a report about it in Florida where they scammed $26k from an elderly woman. They are a scam company and if you try to post a review on the websites they state in the terms of use they don’t have to post it and can alter or change your review. They are involved in a class action lawsuit in Portland Oregon from the last store that was closed down. They are owned by an LLC, every time it gets to much bad publicity they change the name but continue to sell the same counterfeit products with fake websites/reviews.
- CECrystal EvermoreOct 11, 20253.0Seemed pretty well kept and organized. There were a lot of shoppers but plenty of room to maneuver. The worst part about the place was the restroom. It was horrific! It smelled of urine. There were puddles (not just drops) on the floor. There is no light in the stalls. Horrible!
Frequently Asked Questions About Columbia Center
What is Columbia Center?
Columbia Center is Tri-Cities' ultimate destination for shopping, dining, and entertainment featuring over 125 stores and various amenities.
What are the operating hours of Columbia Center?
Columbia Center is generally open from 10:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 7:00 PM on Sundays, with individual store hours possibly varying.
Where is Columbia Center located?
Columbia Center is located at 1321 N Columbia Center Blvd, Kennewick, WA 99336, USA.
Does Columbia Center offer curbside pickup and delivery?
Yes, Columbia Center offers both curbside pickup and delivery services.
Is Columbia Center wheelchair accessible?
Yes, Columbia Center has wheelchair accessible entrances, restrooms, handicap parking, and family restrooms.
Which major stores can I find at Columbia Center?
Columbia Center features major stores such as Macy's, JCPenney, Barnes & Noble, HomeGoods, Dick's Sporting Goods, Boot Barn, and many more.
What dining options are available at Columbia Center?
Dining options include a food court, attached outside walking mall dining, and restaurants like Twigs Bistro & Martini Bar, offering diverse food and beverage experiences.
Are there any family-friendly amenities at Columbia Center?
Yes, Columbia Center offers a kid-friendly play area, stroller rentals, kiddie rides, baby changing stations, and a family restroom to accommodate families visiting the mall.
What nearby entertainment venues can I visit around Columbia Center?
Near Columbia Center, you can visit Fast Track Tri Cities and Zenyth Harbor Store, both known for go-kart tracks and race-related activities, ideal for fun outings before or after shopping.
Are there convenient nearby eateries around Columbia Center?
Auntie Anne's and Grumpy Monkey Cookie Co, both offering quick bakery and food options, are located near Columbia Center for convenient dining during your visit.
How can public transportation help me get to Columbia Center?
Columbia Center offers transit stops and public transportation shuttles, making it easier for customers in the Tri-Cities area to access the mall conveniently.