DSW Designer Shoe Warehouse

4.2
254 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
1824 South 320th, Federal Way, WA
98003, United States

Hours

Reviews

4.2
254 reviews
5 stars
140
4 stars
63
3 stars
29
2 stars
9
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Selection Variety

While some customers appreciated the wide variety of shoes available, others noted limitations in brand selection and specific sizes.

Store Cleanliness

The store was generally reported as clean and well-maintained, contributing to a pleasant shopping atmosphere.

Pricing

Customers had mixed feelings about pricing, with some finding it fair and others feeling it was too high for an outlet store.

Staff Availability

Several reviews mentioned difficulty in finding staff assistance while browsing, indicating a need for better employee presence on the sales floor.
  • PL
    Pearl Lee
    Dec 18, 2025
    5.0
    I have always had great service here. They always make an effort to greet customers who enter warmly and the check out process is always quick and efficient. The selection here is great too, my mom and I usually come out here with a few pairs to choose between from or we just get them all. The prices here are fair and if you are part of their rewards program, you definitely get some great deals or coupons on top of their already lower prices. The store is organized well too! You can find things you need easily from clearance shoes or items, accessories, socks, and other goodies! The store seems to be clean and well-maintained. They play great shopping music to listen to while you browse. Definitely glad we have a DSW close by as there aren't too many stores in Washington.
  • EH
    Elisa Hernandez
    Sep 1, 2025
    5.0
    Perla was very helpful & friendly, gave great costumer service. Thank you so much Perla.!
  • KS
    katie saisslin
    Aug 29, 2025
    3.0
    They have a limited selection of brands and not a lot of higher on the ankles shoes or wide width. I got a discount advertised on my email for 20 % off in my email the same day I was there and nobody made mention of it. It was also a little difficult to get someone to actually really help, but the second gentleman (I didn't catch his name, but I think he was the manager on shift at the time on 8/28 about 4pm) was very patient and helpful in trying to figure out something that would work for me as they have no filas in stock, in store. Fila is what I currently wear.
  • EO
    Erika Oberle
    Aug 16, 2025
    5.0
    Well stocked, friendly staff, lots of sale items. What else do you need?!

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the operating hours of DSW Designer Shoe Warehouse in Federal Way?

DSW Federal Way is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Does this DSW location offer delivery services?

No, delivery is not offered at this store, but in-store pickup is available.