Certified by Everett Outlet Goodwill • Mar 01, 2026
Reviews
3.9
444 reviews
5 stars
216
4 stars
95
3 stars
48
2 stars
22
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and aggressive behavior from employees, with some describing experiences of being yelled at or treated harshly.
Parking Issues
Consistent complaints about the lack of parking availability, with many customers suggesting carpooling or alternative transportation.
Product Quality
While some customers found great deals and quality items, others expressed disappointment in the selection, stating that many items seemed picked over or of low quality.
Shopping Experience
The shopping environment is described as chaotic and overwhelming, with some customers enjoying the thrill of digging through bins while others found it stressful.
MC
Misha Cassella-Blackburn
Feb 8, 2026
1.0
While you can get nice things for a cheap price there are unfortunately a lot of negatives. There is no parking, you generally have to wait for a spot for very long periods of time. The employees are extremely rude and aggressive. They scream at the customers. It kind of feels like they enjoy yelling at customers because they feel small inside and need to make others feel small as well. You will also never get a cart. Resellers take them and hoard them the corner for hours. The customers/resellers are also extremely rude and will push you out of the way and yell. I have witnessed a fight break out over USED CLOTHING. But, again you can get very cheap clothing, so I guess you get what you pay for.
AA
A. A.
Feb 5, 2026
5.0
Where you moving to now that the land was sold for $25MM to Sound Transit?
LL
Leia
Jan 24, 2026
5.0
I like the bins. Very affordable and sometimes you find cool stuff. There IS a huge resell market so it can get busy here, but there is so much textile waste that I'm honestly happy seeing people save whatever they can from the landfill. There's a lot of stuff, enough for everyone if you have the time and effort to get here. Parking is tough sometimes and it can be hard to get a cart, but if i stay patient & nice I make friends and find cool stuff. You find lots of stuff still new with tags too which is crazy.
KP
Katy Paise
Jan 18, 2026
3.0
Shopping is good. Parking is severely limited. Bathrooms and drinking fountains are "out of order" for customers (but not employees).
KS
Kim S.
Jan 11, 2026
4.0
Good outlet store for Goodwill. I especially like the fact that they have 2 "sides" you can shop at.
The one side closes earlier than the main sales floor but it's neat cause they have most of the backpacks, luggage, hats, wigs, gloves (and stuff like that) there... so you can find those items and browse thru them easily.