Customers frequently reported severe parking shortages, making access to the store difficult.
Staff Behavior
Mixed reviews on staff behavior, with some praising friendliness while others reported rudeness and strict enforcement of rules.
Product Quality
Customers noted a decline in the quality and variety of items available, with some feeling that the store is becoming overpicked.
Shopping Experience
The shopping environment is described as chaotic and overwhelming, particularly during busy times, but some customers enjoy the thrill of digging through bins.
Pricing
While many appreciate the low prices, there are complaints about inconsistent pricing practices and perceived overpricing on certain items.
KS
Kim S.
1 day ago
4.0
Good outlet store for Goodwill. I especially like the fact that they have 2 "sides" you can shop at.
The one side closes earlier than the main sales floor but it's neat cause they have most of the backpacks, luggage, hats, wigs, gloves (and stuff like that) there... so you can find those items and browse thru them easily.
KK
Kay
Dec 31, 2025
4.0
Fun concept. Hit or miss for finding things. Parking can be very hard and sometimes you just have to wait for someone to leave and then hope you get a spot but people tend to take hours at a time inside. Employees are helpful.
WB
William Bieber
Dec 8, 2025
5.0
This place was great! Brand names and cheap as heck
MS
Michael Siderius
Dec 7, 2025
1.0
Idk what happened lately but they don’t have very much good stuff anymore. It’s like they just pick out the good items before putting it out. Used to be good. Used to rotate a lot. Not anymore. I’d look elsewhere. It’s more and more just junk.
KB
Kerri Baker
Nov 11, 2025
1.0
Zero parking, no available carts because resellers take them and hide them in the corner the entire day, and they do not charge the same as Kent or Tacoma outlets - they charge substantially more for shoes than they do clothings, AND they do not give the same price break at 50 pounds that the other Pacific Northwest stores do. The employees act like prison guards, the whole thing is low vibe and not enjoyable like it is at the other outlets in WA. The Everett store is charging more for less parking, ruder prison guard employees, and paying substantially more than all the other stores.
I drove 3 hours to go here and we had to turn around and leave because there wasn’t any parking for an hour including out at the highway.