Mixed reviews on staff behavior; some customers reported rude interactions and strict enforcement of rules.
Parking Issues
Consistent complaints about inadequate parking space, leading to frustration among customers.
Shopping Experience
Many customers enjoyed the thrill of digging through bins for treasures, but noted it can be chaotic and overwhelming.
Pricing
Generally viewed as affordable with pay-by-weight pricing, but some customers feel prices have increased unfairly.
Cleanliness
Reports of cleanliness vary; some customers found the store clean while others noted unpleasant odors and unsanitary conditions.
KB
Kerri Baker
Nov 11, 2025
1.0
Zero parking, no available carts because resellers take them and hide them in the corner the entire day, and they do not charge the same as Kent or Tacoma outlets - they charge substantially more for shoes than they do clothings, AND they do not give the same price break at 50 pounds that the other Pacific Northwest stores do. The employees act like prison guards, the whole thing is low vibe and not enjoyable like it is at the other outlets in WA. The Everett store is charging more for less parking, ruder prison guard employees, and paying substantially more than all the other stores.
I drove 3 hours to go here and we had to turn around and leave because there wasn’t any parking for an hour including out at the highway.
MC
Mary Coleman
Oct 28, 2025
5.0
Fun experience. Not too crowded at 10:30.
OO
Olusegun Olajide
Oct 10, 2025
4.0
Great service, always clean. Adequate parking but not enough for all their customers. I enjoy the place
HG
Harmony Gunn
Aug 6, 2025
5.0
It's fun and nice to find some good stuff in the place
ZS
Zephyris spectra
Jul 28, 2025
1.0
We weren't informed of the rules or how it worked and had an employee YELL at my 7 year old son for touching things "before hes supposed to" at the bins. Im not sure what your training procedures are, but if I hadn't been so caught off guard at a grown woman yelling at my son, things would've ended a lot less fortunately for her. He's 7. Get your shit together and dont be surprised if that kind of behavior has physical repercussions next time your employees get in a child's face and raise their voice. Its a thrift store I get that, but thats no excuse to act like a dime store personality.