Many customers expressed frustration over high prices, often comparing them to retail prices, which detracts from the thrift store experience.
Staff Friendliness
The staff received positive feedback for being friendly and helpful, contributing to a pleasant shopping experience.
Store Condition
The store is generally noted for being clean and well-organized, enhancing the shopping environment.
Parking Concerns
Customers frequently mentioned limited parking availability as a significant drawback.
Mixed Donation Experience
Some customers reported negative experiences with the donation process, citing rudeness from staff and inconsistent donation acceptance.
DN
Dotty N
Dec 22, 2025
1.0
Parking is horrible
PA
Pirate Art
Dec 12, 2025
5.0
Great find, lots of good stuff, for those in a budget
BJ
Becca Johnston
Oct 30, 2025
3.0
Lots of weirdos wandering into this store. I mean it's downtown so I didn't expect anything different, but I still dislike it. Prices are crazy for some things. They get this stuff for free and it's used, but they price a metal shelf for $50???? Parking sucks also. They only have like 6 parking spots in a not well maintain parking lot near a weird alley. I've had good finds here occasionally, but I think I'll stick with Value Village.
KC
Kris Conner
Oct 18, 2025
4.0
We came in thinking maybe we could find some great local items that have been recycled for resale. Not so much, this is a very standard goodwill. Nothing particularly special about it.