Burien Goodwill

3.7
331 reviews

About

Thrift StoreNon-Profit OrganizationDonations CenterSeattle Goodwill Industries Inc

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Burien Goodwill
1031 SW 128th St Burien, Burien, WA
98146, United States

Hours

Reviews

3.7
331 reviews
5 stars
142
4 stars
79
3 stars
38
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with high prices, often comparing them unfavorably to new items at retail stores.

Customer Service

While some reviews praised the friendly and helpful staff, others reported negative experiences with specific employees.

Store Cleanliness

The store was frequently noted for being clean and well-organized, contributing positively to the shopping experience.

Donation Process

Customers reported frustrations with the donation process, including long wait times and unhelpful staff.
  • DD
    Dahne
    Jan 1, 2026
    5.0
    I donated a tote of Legos and the attende was very polite
  • RB
    Renee Borowski
    Dec 7, 2025
    3.0
    This location it fine. Relatively clean. But, It’s sad how much more expensive this location (and Seattle locations) are compared to their counterparts, like Kent. I live in Burien but have to support Kent more than my neighborhood Goodwill just because of the price difference, and different sales (especially considering it’s all donated). As far as Christmas trees go…I found the equivalent for less, brand new in box at WRT. 🤔
  • AA
    Amanda
    Nov 21, 2025
    2.0
    Prices are higher than the other goodwills and regularly higher than buying things new. I've bought too many things that were broken but they hid it to sell anyway, like a remote with corroded batteries but in a bag so you can't check. More times than I can count, items with tags for the color of the sale that week they decide are not supposed to be that color. And they regularly change the price of items because they decide they were mismarked. Honestly, it's just not worth it, better to spend the time going elsewhere.
  • GF
    Gordon Freeman
    Nov 21, 2025
    4.0
    Honestly one of the better thrift stores in the entire seattle area, place can sometimes be a bit of a mess, but the customers are more to blame for the mess than the employees that are constantly also acting as their babysitter. (Its amazes me how many people break things and just leave it for the employee to clean up.) They always get some amazing donations, which can be priced a little bit high.. which is why I left it at 4 stars, but thats just the state of prices everywhere I suppose. I wanted to give a HUGE shout out the beautiful lady with pink and blue hair who helped me out when I was shopping and answered all my questions along with my cashier sarai who was the sweestest cashier I've ever dealt with. I like to shop at all the thrift stores in the area, but the Burien Goodwill is my fav by far and the people who work there make it even better.
  • CE
    C Evans
    Oct 2, 2025
    2.0
    Just another thrift store that prices clothes that it gets for free like it’s a consignment shop. A donated skirt from the 90s priced at $24.99 is absurd. At least the fitting rooms are open and they didn’t turn all of their checkouts to self checkout like Value Village did. And everyone who works there was really nice. Edit: yes I’ve seen the same copy and pasted response to everyone who has complained about high prices. Lower your prices and you’ll make even more money for that job training y’all claim.

Frequently Asked Questions About Burien Goodwill

What are the regular store hours for Burien Goodwill?

Burien Goodwill is open every day from 10:00 AM to 8:00 PM.

When is the drive-through open at Burien Goodwill?

The drive-through is available daily from 10:00 AM to 7:00 PM.