Many customers expressed dissatisfaction with the high prices of items, often comparing them unfavorably to new retail prices.
Customer Service
While some staff members received praise for their helpfulness and friendliness, others were reported as rude or unprofessional.
Store Condition
The store is generally described as clean and organized, although some customers noted it can be messy during busy sales.
Donation Experience
Customers reported mixed experiences with the donation process, with some finding it efficient while others faced delays and unhelpful staff.
RA
richard ray archuleta
Feb 5, 2026
5.0
Nice store
KK
Kat
Jan 28, 2026
5.0
Lovely Goodwill designed & maintained with care!
LS
Larry Sagen
Jan 9, 2026
5.0
I love that Amazon has put a return merchandise kiosk at Goodwill in Bremerton. Hopfully, Amazon is paying Goodwill to help them with their wonderful programs to help less fortunate people. I'm 74 and unfortunately didn't find the kiosk easy to use. And as I struggled and looked around to see if someone could help me return an item to Amazon, a wonderful lady named LISA, quietly and calmly asked if she could help. Lisa works at the Goodwill and was WONDERFUL. She knows customer service. Thank Lisa. And thanks to Goodwill for your work with the community.
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Priscilla
Dec 27, 2025
5.0
Great prices and very organized.
VG
Vonda Gregory
Nov 28, 2025
1.0
They have jacked up the prices so much it’s ridiculous. They are pricing things more than you can buy them for in a regular store. And to top it off, they didn’t even have a black Friday sale greedy greedy greedy I will no longer be donating to Goodwill a lot of my friends feel the same way.